Britannia Hotel Coventry

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Everything was how I expected at the hotel. The staff were very friendly and helpful. I enjoyed my stay.

Really needs some money spent on the place, leaking shower,

The room was not clean . There was no wifi , when i asked the receptionist they were help less and told me that we can’t do anything with that . And no room service for 3 days . And the bed was not clean i got allergies after sleeping with that . And got rashes issues all over the body . I won’t recommend to stay here.

Room clean and bed comfortable. Good sleep. Housekeeping staff were very helpful. Broadband signal was very weak.

The location is very central. Few minutes walk to the transport museum, cathedral and shops. About 15 minute walk from the station. The hotel lobby, reception, lifts, corridors etc were all clean. The room was very clean and spacious. Only dirty thing was the outside of the windows which were filthy. I didn’t use the bar or eat in the restaurant. There’s plenty of places to eat out or get a takeaway on the doorstep and a big Sainsbury’s on the corner. I was out all day so I ate wherever I was and just bought a meal deal from the supermarket for the evening. I arrived early and was able to drop my case off which was tagged and locked in a room. So I was able to go and explore without dragging it around which was good. Staff were fine, not overly jolly like some hotels but let’s face it that’s just acting and anyway I wasn’t trying to make friends with them! They did their job so that was fine with me. They do ask for photo ID, I had my driving licence so no problem. I travelled by train, the hotel is on a busy road so I don’t know where you’d park if you drove. I read the reviews after I’d booked and was a bit concerned but I can honestly say everything was fine as far as I was concerned. I wasn’t looking for luxury, it’s a fair price for a good location, everywhere was clean and tidy, nothing fancy but nothing wrong with it either. If you just want a clean central place to stay that close to all the main attraction it’s a good choice. Don’t be put off by others reviews.

Staff was not helpful at all. Breakfast was not good for vegetarians. No room service! No onsite parking. Paid £11/ for nearest parking.

A particular staff ( don’t know her name) at the reception was very unfriendly, unhelpful and dismissive

It was my 1st ever time staying at a Britannia hotel and I felt I didn't get value for money from what I'd paid to stay overnight because breakfast buffet wasn't included, which was disappointing. However, I felt I got a decent price for a very spacious double room with a nice view of Coventry city centre and I'd definitely consider staying at a Britannia hotel again if breakfast was included in the price instead of being quoted £24 to have breakfast added to the cost of staying overnight

Was OK

Great location city centre right next to cathedrals. It’s a 1960s concrete building like many of Coventry’s buildings. Large room, very clean and bright. I was very happy staying here.