Staybridge Suites Austin South Interstate Hwy 35 by IHG

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Not a good hotel for a single traveler or a traveler who needs rest. Consistent noise from other guests left me sleepless many nights. 4 to be exact. I had to cancel my remainder trip and move elsewhere. Hotel staff was nice and understanding but don’t make this mistake. Seems like a party hotel.

Not a bad hotel and not a bad stay. I had a suit but I do wish the doors from each rooms can be completely closed. Got to have my privacy. Room was kept cool but would like to see an upgraded ventilation or ac. I paid a great price and I was ok 👍.

The room is, the staffs are not frienly

Good breakfast and two days of evening socials.

Clean rooms , breakfast and staff

Water pressure was just about non existent and the water didn’t get very hot.

I would love to give a better review, but the office was not helpful, nor have they been responsive since. I booked a 2 night stay and tried to change it via the instructions from the hotel, but never received a response. When I showed up for my 2 night stay (as per my confirmation) the hotel had changed it to the one night stay without informing me or Expedia. I had to find another hotel, since they were fully booked for the night. For my trouble, Expedia was willing to pay for the night at another hotel, and then I was supposed to repack everything and move to the Staybridge. I informed Expedia that I would not have time (nor the inclination) to change hotels after one night. They advised me to stay at the new hotel and they would work to get me a refund if Staybridge charged me for the room that I was supposed to stay in. Of course, they charged me (it was pay at the hotel, not in advance.) I called Expedia and they have been working to get my refund, but have been unable to reach anyone with the power to do so. I tried calling as well and was told that I’d have to call back. I was also told by the staff that I “shouldn’t use these 3rd party booking sites because ‘things like this happen.” I think I’ll just stop staying at Staybridge Suites instead.

Best suite ever, cleanliness & comfortable Best breakfast ever Very courteous & helpful staff Well stocked kitchen with all necessary essentials Staybridges my one & only new place to stay whenever I travel.

Breakfast was great.

We arrived late and staff was helpful and welcoming.