Sonesta Denver Downtown

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Every employee I encountered, from valet to check in to maintenance, were all extremely kind and informative. The room was clean, the beds were comfortable (they need better pillows, but I think this is a common problem in most hotels), and it was all reasonably priced. I would absolutely stay here again. My only complaint was the cost to park in their garage overnight was a bit steep compared to other garages nearby. I feel that it should be reduced some as a hotel guest, but the valet employees went above and beyond so it is only a minor complaint.

We really enjoyed our stay at this hotel. Everyone was so kind and helpful. Great hotel lobby bar and we loved the outdoor pool. We took advantage of it during the day and at night! The valet customer service was excellent! My only Criticism which is a big one and will prevent me from staying again at the Sonesta are the elevators! They were rough. Hard to maneuver, slow and I got stuck in one for just a minute or so, I was alone with two men that were strangers when this happened on the elevator and it was awful. If this hotel invested in modern, efficient elevators, it would have gotten a 5 star review from me. Other guests at the hotel would often make conversation with me about how bad the elevators were while riding them…I think it is an important improvement to consider.

The nicest part of the staff is the valet attendants, front of house is rude and inconvenienced by guests. Room and facility looks dingy. There are definitely better options to stay downtown that value there guests.

breakfast was very good. loved the pool.

Would stay here again. The outdoor pool was nice, the rooms were clean and well kept, and the staff were extremely helpful.

I was so impressed. The staff was super super helpful when I would call and when we checked in. The Food at the restaurant on site was the bomb. I was impressed there too because I thought it was gonna be like bar food and it wasn’t. It was delicious. I loved everything I ordered and was very fresh. The pool was amazing. The big white backdrop in front of it was super cool in my snaps. The room was very clean. The bed was comfortable and we also had a view. I would recommend it hands down.

Valet parking would have been great if the staff was there to park my car but I had to park my own car and retrieve my own car. They did refund the entire amount of the valet parking though.

Check in was easy, pool could use some more lounge chairs. The Bar Attendant's were very nice and friendly

Clean room Close to everything

From arrival to check out our experience was wonderful. Sarah was especially helpful! We were on a mom and daughter trip to see Noah Kahan and we were able to walk from the hotel to Coors Field. The room was perfect for the two of us. The only suggestion I have is maybe keeping the pool open until 11 on Fridays and Saturdays. We left happy and relaxed.