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2 adults, 1 room

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SureStay Plus Hotel by Best Western San Jose Central City

2650 Monterey HwySee map

₫ --per night

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Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Free WiFi
Fitness center
Sauna
24-hour front desk
Luggage storage
Business center
4.0/5Great 1K+ reviews
Exploring the area
Capitol Station (Caltrain), 1.8km, About 29 mins from hotel by foot
Xe Do Hoang Transportation, 3.7km, About 7 mins from hotel by car
Reid-Hillview Airport of Santa Clara County, 5.0km, About 9 mins from hotel by car
No pictures available yet
Room, 2 Double Beds, Accessible, Bathtub (Hearing, Mobility)
2 beds
No pictures available yet
Room, 1 Queen Bed, Accessible, Bathtub (Hearing, Mobility)
1 double bed or bigger
No pictures available yet
Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)
1 double bed or bigger
5
Standard Room
Bed type arranged at check-in

19 m²

No pictures available yet
Room, 1 King Bed, Non Smoking (Working Desk)
1 double bed or bigger
No pictures available yet
Executive Room, 1 Queen Bed with Sofa bed, Non Smoking
2 beds
No pictures available yet
Room, 1 King Bed, Pool View
1 double bed or bigger

Pool view

No pictures available yet
Room, 2 Queen Beds, Non Smoking (& Table and 2 Chairs)
2 beds
No pictures available yet
Room, 1 Queen Bed, Non Smoking
1 double bed or bigger

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Reviews

Read all reviews
4.0/5.0

Great

1K+ reviews
Location
0.0
Services offered
4.2
Cleanliness
4.0
Atmosphere & facilities
3.8
All
4.5+
3.0+
TRUYEN
Reviewed: 19 Jun 2026

5.0/5.0

Fantastic
Nothing
jody
Reviewed: 14 Jun 2026

1.0/5.0

Below average

Solo stay

Fax machine not working Shampoo and soap dispensers empty No vending machines Light bulbs out in room Staff not helpful Would not give me a receipt for my stay Pool and hot tub dirty
Nancy
Reviewed: 12 Jun 2026

3.0/5.0

Good
Wasn't what I expected
jongug
Reviewed: 2 Jun 2026

5.0/5.0

Fantastic
It's ok to stay 1 night. I liked the shower, it is good muscle massage in hot water.
Adriana
Reviewed: 31 May 2026

5.0/5.0

Fantastic
Yes very goog
Melissa
Reviewed: 28 May 2026

5.0/5.0

Fantastic

Stayed with family

Clean rooms and good breakfast
Viridiana
Reviewed: 26 May 2026

1.0/5.0

Below average

Stayed with partner

I reserved a room through Expedia and arrived around 3:30 PM, after the stated 3:00 PM check-in time. When I checked in, everything initially seemed fine and I was given a room key. However, when I entered the room, it was completely unacceptable. The room smelled horrible, housekeeping clearly had not been done, the room was messy, and it even appeared to have bugs. I immediately went back to the lobby to request a full refund because the condition of the room was unacceptable and unsanitary. Unfortunately, the staff member told me there was nothing they could do and that I had to contact Expedia since I booked through them. This experience was extremely disappointing and stressful after traveling. Guests should not be checked into rooms that are not cleaned or ready, especially after official check-in time.
Milagros
Reviewed: 26 May 2026

2.0/5.0

Below average

Stayed with family · For friends and family

The hotel location was too noisy due to the Moterey Rd. This road it is busy day and night.
Edwin
Reviewed: 25 May 2026

4.0/5.0

Great

Stayed with family · For friends and family

Overall the facility, staff and amenities were good, however, it was under a flight path and some of the other guests were loud. The main highway next to it was also loud.
Thu
Reviewed: 24 May 2026

5.0/5.0

Fantastic

Stayed with family

N/A

Overview

SureStay Plus Hotel by Best Western San Jose Central City

Renovation:2017-01-01
Rooms:57
Floors:2
Star rating:

A stay at SureStay Plus Hotel by Best Western San Jose Central City places you in the heart of San Jose, within a 5-minute drive of Santa Clara County Fairgrounds and CSU San Jose State University. This hotel is 3 mi (4.9 km) from San Jose McEnery Convention Center and 4.5 mi (7.2 km) from San Jose Center for the Performing Arts.

Description

A stay at SureStay Plus Hotel by Best Western San Jose Central City places you in the heart of San Jose, within a 5-minute drive of Santa Clara County Fairgrounds and CSU San Jose State University. This hotel is 3 mi (4.9 km) from San Jose McEnery Convention Center and 4.5 mi (7.2 km) from San Jose Center for the Performing Arts.

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Exploring the area

Transport

Capitol Station (Caltrain)

Metro stations
1.8km

Xe Do Hoang Transportation

Train stations
3.7km

Reid-Hillview Airport of Santa Clara County

Airports
5.0km
See map

Facilities & services

Popular facilities
Free WiFi
Fitness center
Sauna
24-hour front desk
Luggage storage
Business center
General
Free parking
Electric car charging station
Parking
Non-smoking throughout
Elevator
Accessibility
Vending machine
Safety & security
Safety deposit box
Business facilities
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Concierge
Multilingual staff
Internet
Free wired internet
Accessibility
Wheelchair accessible
Assistive listening devices available
Braille or raised signage
Wheelchair accessible parking
Food & drink
Free breakfast
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Mandatory fees

You'll be asked to pay the following charges at the property:

Tourism fee: USD 1.50 per accommodation, per night

We have included all charges provided to us by the property.

Other fees

Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

See all policies
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