Motel 6 Houston, TX - I-10 West

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I left my cell phone in daughter's car. The phone in room was for looks only. No connection. I threw it in the trash...for them to find. They do allow pets.

Very rude staff tried to get extra money from me

Worst customer service ever

I will not duscuss the TV as was made me sign a non discussion statement on back copy billing receipt! Ok, no problem, not a TV watcher. Had asked for downstairs smoking if possible, it was not. Then rqst'd a non smoking down stairs room-- denied this opportunity stating he would not give a smoker a non smoking room. Assuring him i had stayed in a downstairs non smkg rm there a month earlier and that i exited the room to smoke every time i smoked, that i do not even smoke indoors in my own home! He would not budge! So, agreed to smkg rm, not realizing it had other problems. Upon going to basin to wash my hands _ face, little more than a few drops of water were exiting spigot... So i called front desk, asked if they had a plyers i could use to remove/clean rust filter-- upon letting night man know of issue he exclaimed "what did you stuff up it?!" -- at 70, i assure you i did no such thing...Went & spoke w/one of the grnd flrs maids & she confirmed that it had been in disrepair for as long as she had worked there! Next night mgr came to rm w/same maid, and maid tells him it was already broken...next he begins to exit rm. I then mention the water seeping up between tub room & inbetween the cheap laminate floortiles almost to bed, he says NOTHING, & departs rm (as i had full sz towel on floor, saturated from leak). Next a.m. I ask to extend my stay & he refuses, stating I'm a trouble maker! I called Corporate!

Tv or WiFi didn't work for about 7 1/2 hours

Clean rooms, pet Friendly, nice and quite area, only problem would be that some of the accessories wouldn't work. Like the phone and remote for the TV

Amazing stay

Dirty crappy, rat hole, ice machine, broken coffee, machine, broken tub, drain plugged showerhead clogged

The room was dirty, and tv did not work. The bathroom door looked as if it were kicked in. The room next door had a lot of cats and smelled as if they had been there for months! The place was disgusting!

Box spring looks moldy, Tv does Work. It smells flooded