Earliest check-in time:12:00 PM - 12:30 PM
Latest check-out time:12:00 PM
Property policies
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Check-in/out Time
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Check-in policy
The guest responsible for check-in must be aged 15 or above
Special check-in instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt. To check in, Chinese nationals must present their government-issued ID card "The second generation of resident identification card of the People's Republic of China." All other guests may continue to provide passports at check-in.
Check-in descriptions
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Note: Check-in policies vary by property. Please check carefully before booking
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Mandatory fees
You'll be asked to pay the following charges at the property:
Deposit: CNY 100.00 per stay
We have included all charges provided to us by the property.
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Other fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for buffet breakfast: CNY 38 for adults and CNY 38 for children (approximately)
Airport shuttle fee: CNY 280 per vehicle
Airport shuttle fee per child: CNY 280 (from 6 to 18 years old)
Valet parking fee: CNY 60 per day
Early check-in is available for a fee (subject to availability)
Late check-out fee: CNY 200 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Food & drinks
You can enjoy a meal at the restaurant serving the guests of The Phoenix Hostel Shanghai, or stop in at the grocery/convenience store. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
See all policies