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2 adults, 1 room

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The Pelham London - Starhotels Collezione

15 Cromwell Place, South KensingtonSee map

NZ$ 776.03per night

This is the cheapest price in 30 days, based on the rates on 25 Oct

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
24-hour front desk
4.6/5Fantastic 1K+ reviews
Reviews summary
Prime tube location near museums. Exceptionally attentive staff. Spotless comfortable rooms with luxurious bedding. Delicious breakfast, charming traditional English atmosphere, and outstanding concierge service.
Exploring the area
South Kensington Underground Station, 100m, About 1 mins from hotel by foot
West Brompton Station, 1.7km, About 28 mins from hotel by foot
London City Airport, 16.0km, About 18 mins from hotel by car
5
Superior Double Room
1 double bed or bigger

20.00 m²

No pictures available yet
The Mews Suite
2 beds

57.0 m²

City view

18
Deluxe Double Room
1 double bed or bigger

23.0 m²

28
Executive Room
1 double bed or bigger

28.0 m²

City view

No pictures available yet
Deluxe Triple Room
Bed type arranged at check-in
16
King Suite
1 double bed or bigger

102.0 m²

City view

51
Junior Suite
1 double bed or bigger

33.0 m²

City view

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Reviews

Read all reviews
4.6/5.0

Fantastic

1K+ reviews
Location
5.0
Services offered
4.7
Cleanliness
4.4
Atmosphere & facilities
4.5
Reviews summary
From real reviews, powered by AI
Overall impression
Prime tube location near museums. Exceptionally attentive staff. Spotless comfortable rooms with luxurious bedding. Delicious breakfast, charming traditional English atmosphere, and outstanding concierge service.
Location
Prime location directly across from South Kensington tube station and bus stops. Easy walking distance to museums, Hyde Park, restaurants, shops, and Kings Road. Safe, upscale neighborhood.
Services offered
Extremely friendly, helpful, and attentive staff providing exceptional concierge service. Complimentary snacks, water, welcome gifts, efficient turn-down service, and personalized above-and-beyond kitchen assistance.
Cleanliness
Immaculate, well-designed rooms and spacious bathrooms. Spotless public areas. High cleanliness standards maintained daily with fresh fluffy towels provided.
Atmosphere & facilities
Charming boutique hotel with a quiet, cozy traditional English atmosphere. Exceptionally comfortable beds with luxurious linens, excellent breakfast, and a convenient self-serve honor bar.
All
4.5+
3.0+
Lynn
Reviewed: 19 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

Our room was fabulous, the concierge couldn’t have been more helpful & breakfast was excellent, as was our dinner in Hispania. All of the staff were excellent but the staff in Hispania were exceptional.
Sukhpreet
Reviewed: 18 Jul 2026

4.0/5.0

Great

Stayed with friends · For friends and family

We loved this charming hotel , it’s quintessentially English interiors and it’s perfect location for shopping , museums, restaurants and gardens. The only issue we faced was the lack of response after 9 pm at the front desk and having to repeatedly ask for our complimentary water in the rooms. It was still worth it and I would go back there on every trip to London. A shout out to the front desk attendant Ashviti , hope I’m spelling her name right. She was helpful, attentive and with an overall lovely demeanor. Preeti Bhutani.
Kristine
Reviewed: 16 Jul 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

Gabriel the concierge was the best. Kind, helpful and anticipated our every need. He made our stay extra nice. Rooms were clean and comfortable
roman
Reviewed: 12 Jul 2026

2.0/5.0

Below average
Room was depressing not a 5 star
Maximilian
Reviewed: 11 Jul 2026

5.0/5.0

Fantastic
Good
Susan
Reviewed: 7 Jul 2026

5.0/5.0

Fantastic

Stayed with family

Wonderful, comfortable stay. Staff was fantastic.
Paul
Reviewed: 7 Jul 2026

5.0/5.0

Fantastic
Great location and staff
Jennifer
Reviewed: 4 Jul 2026

5.0/5.0

Fantastic
I stayed with my two children. The hotel is lovely and the staff are very friendly. Would definitely stay again.
Penelope
Reviewed: 30 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

Lovely room with fluffy towels and a great bathroom. Breakfast was excellent with tea brought in a teapot very rare to find! Quiet and relaxing hotel, very rarely would I return to a London hotel but I’m heading there next time. Staff were 1st class.
Declan
Reviewed: 30 Jun 2026

5.0/5.0

Fantastic

Stayed with partner

Great boutique hotel with fantastic staff

Overview

The Pelham London - Starhotels Collezione

First open:1989-01-01
Renovation:2016-01-01
Rooms:52
Floors:4
Star rating:

Located in London (London City Centre), The Pelham London - Starhotels Collezione is within a 5-minute walk of Natural History Museum and Victoria and Albert Museum. This family-friendly hotel is 0.2 mi (0.4 km) from Science Museum and 0.6 mi (0.9 km) from Harrods.

Description

Located in London (London City Centre), The Pelham London - Starhotels Collezione is within a 5-minute walk of Natural History Museum and Victoria and Albert Museum. This family-friendly hotel is 0.2 mi (0.4 km) from Science Museum and 0.6 mi (0.9 km) from Harrods.

See all

Exploring the area

Transport

South Kensington Underground Station

Underground stations
100m

West Brompton Station

Train stations
1.7km

London City Airport

Airports
16.0km

Attractions

Natural History Museum London

300m

Geography and History Museum

300m

Victoria and Albert Museum

400m

Science Museum London

400m

Alexander Square

400m

Royal Society of Sculptors

500m

The Prince’s Gardens

700m

Citadines Apart’hotel South Kensington London

800m
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
Free WiFi
Fitness center
24-hour front desk
General
Designated smoking area
Fireplace
Childcare services (additional charge)
Elevator
Street parking
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Luggage storage
Concierge
Tourist info desk
Fast check-in
Fast check-out
Multilingual staff
Accessibility
Wheelchair accessible
Food & drink
Breakfast service (additional charge)
Activities
Library
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 15 will be charged as adults at this property

Other fees

Fee for full breakfast: approximately GBP 27 per person

Pet fee: GBP 40 per accommodation (varies based on length of stay)

Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

For lunch or dinner, stop by La Trattoria, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 15 and younger eat free breakfast.

See all policies

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