Judges Court

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

They don’t even store your luggage after checking out!

The hotel has a great central location. We stayed in the double room with double showers, very spacious bathroom. Great toiletries, tea,coffee and biscuits. The bed was very comfortable too. It is an older building with no AC however, there were 2 good sized fans in the room. I would not hesitate to stay here again. There is a Q car park a few minutes walk away which is secure called Shambles.

It’s a lovely property but in need of maintenance. It is in the busy centre, but sits in the quietness of a courtyard. The staff are friendly and helpful. There is no restaurant. Breakfast is packed in a bag that you can take with you, so would forego if reduces price as plenty of really nice breakfast places in York, although not many seem to open before 8:30 or 9am.

Nice clean room and lovely staff

Friendly staff, no air con but (loud) fans in the room. Toilet was dirty when we arrived (soiled basin) stairs up to the room were challenging in 32° Location great, no kitchen so just a room/bathroom

Positives - the room was large, hotel well located in the centre, good toiletries, staff very helpful and pleasant. Despite being a 4 star hotel it really doesn’t feel like one, much more like a 3 star. It is very worn and run down and poorly maintained with peeling paint and chunks missing out of walls. We also had a weirdly designed window that was in the eaves of the room and had mirrors in the sides and as soon as the sun came up it absolutely filled the room with light making it very difficult to sleep and I was up from 5am which impacted our trip. Picture attached was taken just after 5am so you can see how light it makes the room! I regularly stay in York and usually stay in rooms above pubs, most of which are £30-£50 a night cheaper and 3 stars and this didn’t feel any better than those overall and I don’t think it’s worth the extra money compared to those types of accommodation.

Location was perfect. The hotel was a bit quirky, especially the step down bathroom, but overall a very good choice!

No comment

I recently stayed at Judges Court York for three nights and, unfortunately, it was a very disappointing experience. I completely understand that the hotel can’t control the heatwave we experienced, but the rooms were unbearably hot. The only cooling provided was a small fan, which made very little difference, and it was extremely difficult to sleep. For the price of the hotel, I would expect better facilities, especially air conditioning or a more effective way of keeping guests comfortable. The biggest disappointment was the customer service. Most of the reception staff were rude, unwelcoming, and came across as uninterested in helping guests. A warm welcome goes a long way, especially when you’re paying premium prices, but sadly that was missing throughout most of our stay. The only positive interaction we had was with an older lady on reception, who was friendly and smiled when she let our friends into our room to surprise my sister for her 30th birthday. She was the only member of staff who made us feel welcome. The rooms themselves are also very dated and could do with significant refurbishment. Overall, I don’t feel the hotel offers value for money. I had booked this trip as a special treat for my sister’s 30th birthday, and she was very disappointed with the hotel. It’s a shame because the location is great, but the customer service, outdated rooms, and lack of adequate cooling really let the experience down. I hope the hotel invests in improving both its facilitie

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