NH Atlanta Rotterdam

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Stayed here for 2 weeks for a sports tournament. The first room I stayed in was large, spacious, and a decent bathroom with a tub. I wasn't told that I'd have to change rooms mid-stay so they could work on the smoke alarm. The second room was half the size, no window to open, at all, had air conditioning that needed fixing as it whistled the entire time it was on. I enquired about a meeting room to use for 30 minutes, with a screen that we could hook a laptop into for our team talks pre-game. I got a response with a $250 (Euro) daily charge for this (bearing in mind, we had over 100 people booked in to stay here and they couldn't even chuck this in for free). We were told to order breakfast boxes to pick up from reception one morning where we had an early departure to our game. We did that, wrote down the room numbers and was told to pick up the 20 boxes at 6:30am. We go down that morning to collect them, they haven't been made, nor did they have record of them anywhere, even though they had 24 hours notice. We couldn't even go to the breakfast bar and grab a few things just prior to 7am when it opened (our pickup was 7:15am) The only really good thing about this hotel was the location. Some of the reception staff were helpful, most were not. I don't know if this is a Dutch thing, but customer service was next to non-existent.

Clean. Great breakfast

Excellent location and well maintained. Friendly staff and a great breakfast buffet with something for everyone.

Plenty of choice but several times had to ask Staff to fill up empty dishes. Room was very clean but t.v. in room was only able to receive a couple of channels as the others were “scrambled” was reported but nothing changed. All Staff were friendly. Would have been nice to have some milk in the fridge and one day there was no teabags left in room after cleaning!

Really enjoyable one night stay. I was concerned when reading reviews of poor AC and noise issues on a Saturday Night. I stayed on a hot Saturday night with no issues. Staff were lovely and the breakfast was first class. Nice and central hotel, near Beurs Metro, I would stay again.

Hotel was very clean. And shower was great condition. Hotel in a great location, only being a 5 minute walk from the central station. Beds were a bit hard, and the room was quite warm, but aside from this, would definitely recommend.

When we arrived to our room, we found out there was no air-con. We inquired if we could get 1 with aircon but none were available, so we were given a dusty fan. We were in a balcony room, so we had a door and window that we could leave open but in a heat wave, where shops and local restaurants were closed, you'd think they'd supply some air con units to the guests. The room was extremely stuffy, made me feel quite unwell and almost unbearable on the 1st 2 nights. Unfortunately, we were also kept awake by the hooting of car horns, traffic noise, the squealing of car tyres of vehicles racing in the car park next door and on the main road. The hotel is situated by the main road of shopping and above the side road with the car parks for shopping. The hotel blamed this noise on the football celebrations, but during the day we witnessed cars racing each other on side & main roads, most cars had what would be illegal exhaust pipes in the UK. Unfortunately, I would not stay here again, as even wearing ear plugs didn't stop the constant noise, and we never had a good night's sleep the whole time we were there. Very disappointing, for the money paid.

Booked simple room but was given 525 with Nespresso machine and a bottle of water. Room was air conditioned. Very good sleep. Great value for money. Would book again.

Hotel in Rotterdam city center. Close to shops, restaurants and transport services. Walking distance to several city landmarks, including train central station (15min<). Fine breakfast. A shout out to Dugi quite a people and service oriented person.

Everything was great