Nagahori Hairu Dotonbori Condo

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This place felt like a home away from home. You don’t have to check in with anyone. All of the things you may question about are posted clearly. The location is also excellent as many shops and eateries are within waking distance.

The instructions to check were well communicated. Getting in the condo was a breeze & checking out was simple. The apartment was clean & enough room for a family of five.

Cleanliness Location User Friendly Amenities

While a great bang for the buck in terms of capacity and location, we were (4 persons) disappointed with the overall experience of this unit. Upon arriving at the unit we noticed a bad smell of sewage as soon as we opened the doors. This smell only worsened as our stay continued and became nearly unbearable. In addition to the smell, the unit lacked in cleanliness. After dropping something behind the bed, i had to move it slightly to reach for my item and encountered what looked like 2 years of dust. All walls around the unit were badly scuffed and had more black marks on them than they had clean white paint, the toilet seat was quite frankly disgustingly dirty on the underside, and the bathroom sink had orange moldy growth on the faucet handle. It is unfortunate that this unit had such shortcomings considering the location is great and the communication was solid. I would potentially consider returning there if i was provided proof that the issues mentioned above were addressed properly.

Close to the Dotonbori tourist area but not too close. Very close to the Nagahoribashi train station.

The place is smaller than in the picture. I actually found a lot hair on the bed. Overall is good though, really convenient location.

I have visited Japan and Kyoto multiple times, and overall, my experiences have been very positive. There was even a taxi driver who went above and beyond to help me find a restaurant under Kyoto Station. However, a single incident can ruin an otherwise pleasant stay. I liked the hotel overall, but my experience was marred by the front desk staff member named Natayama. The manager should easily identify her from my stay from 7/1-4. She was unfriendly, did not stand up to greet us, and instead just stared at us with a rude expression. She treated us not as guests but almost as if we were thieves. This happened not only to me but also to my wife. When I asked her for more towels, it took a long time to receive them, and there was no communication in the process. It felt very rude! I travel around the world and can discern when there is discrimination. I find this kind of attitude unacceptable. It's a good hotel overall, but the customer service was very rude (specifically, Natayama).

The place itself is very nice, modern, and spacious. It is also very convenient to walk and see many local attractions. The problem with our partuclar room is that we could hear all of the movements of the people above us, so we didn't sleep very well.

We saw cockroache in the house

Amazing place, clean and in a quiet part of an otherwise huge nightlife area