Haikin Ryokan

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Feel like Japan. Very very close to the night market.

The reason to stay was for the bath. The large bath was not full enough to have the jet to work. Terrible noise. I couldn't stay and had to go back to my room to shower only. The room tub was also leaking so couldn't soak there either. Need fixing.

hotel staff has good service mind, however, some part in the room is not so complete.

Close to 7-11 and airport. Nice staff. Cute hotel and room. Just like we live in Japan.

We needed a hotel close to the airport and decided on this one. The facility is nice, I just can't put excellent. Our room's air wasn't cold and it didn't have a window. The bed was comfortable and the staff was nice. Overall, it was 'okay'.

ถ้าจะนอนโรงแรมสไตล์ญี่ปุ่น แช่ออนเซ็น แนะนำจองที่อื่นค่ะ ที่นี่แย่มากๆ เราไปแล้วเจอยูกาตะเย็บผิดด้าน ทำให้ผูกไม่ได้ ผูกแล้วแหวกกลาง บอกพนักงาน เขาตอบกลับนิ่งๆว่า อ่อ เย็บผิด จนเราต้องย้ำขอตัวใหม่อีกถึงจะได้ น้ำเย็น ไม่มีอ่างไหนเป็นน้ำร้อนเลย มีเศษฝุ่นสกปรกอยู่ในอ่างด้วย ล็อกเกอร์ไม่มีกุญแจหรืออะไรล็อกเลย ที่สำคัญสุดคือ เจอตะปูขึ้นสนิม โอกาสเหยียบด้วยเท้าเปล่ามากเพราะเป็นห้องอาบน้ำ บอกพนง.แล้วก็ทำเฉยๆ ------ Hotel location is OK not far from airport and that's it. Breakfast is so so. Staff attitude and service almost bad could tell I feel like I was neglected. If you looking for good experience for Japanese onsen DO NOT choose this property. This is the worst onsen and ryokan experience in my life !! While you book a hotel with Japanese atmosphere with onsen, you will expect a hot bath. But when I go for that all onsen is COLD and many dust in all bathtub. Yukata (Bathrobe) cold not tie properly because it sew in the wrong way. I told staff they just said "Yes, It is sew in wrong way" and do nothing. I have to resist to get new one. Locker in onsen don't have a key or lock properly and have a rust nail on the floor! I could not imagine when people come for onsen, they could step on it with bear foot. When I inform the staff at reception, he just listen and no action again. I end up filling up bath tub in my room which is not what I expect for onsen at all. It was really bad hotel and not worth the money at all. Please find other hotel instead for your trip.

Located on the outskirts of the south wall of old city it was a good location for us. Room was really clean and staff was super friendly. Only downside I found the bed to be a bit hard but that’s just a personal preference! We enjoyed our stay here. Would return

Small but mighty boutique hotel. We stayed here with our two kids (ages 6 and 4) and we booked the family room with the bunk bed. The staff went out of their way to may sure we felt welcome. We opted for breakfast every morning and it did not disappoint. A home style cooked Japanese breakfast was delicious. On saturday njghts, the parking lot is joined with the Wualai street market (which is actually recommended online) and is pretty convenient that it’s within walking distance. The owner sets up the parking lot area with tables and chairs and invites his guests to hangout outside with him and the staff. The hotel is a good trek from the old city but GRAB is so cheap, you can take one to and from. If you’re looking for great customer service stay here!

Hotel was clean and staff were kind and helpful. However the room was not cleaned once during our 3 day stay which mean piles of rubbish next to overflowing tiny hotel room bin and smelly towels. We even tried the “clean my room” sign to no effect. The fire alarm started beeping in the middle of the third night so we got no sleep on our last night.

Haikin Ryokan is a wonderful antidote to the usual hotels in Chiang Mai with it's Japanese theme. Their ofuro baths are a very nice addition to the hotel and the rooms are clean and spacious. The rooms facing the main road are a bit noisy but they kindly moved me to one facing the courtyard and that was much better. The staff are incredibly helpful and kind and went out of their way to make my stay a very pleasant one!