Golden Tree Business Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I never write detailed reviews, but this hotel deserve it, so others know what they will find. This hotel is terrible, but don't believe me, look at the pictures yourself. First, try to find it! no directions, indications or clues on the hotel location. We found it by reading a guest review from 2019!. Not a single word of english, so be prepared to use translator intensively (not a problem of the hotel, just a recommendation). No front desk, just another room where it seems the attendant is living, which is not in agreement with the pictures presented in hotels.com. The room is not like in the pics but is not that bad. No fridge, which for summer is well needed. And here is the bathroom! see pics. Modest hotel is not the same as dirty/bad maintained hotel. this one is the second type. No shower division, so all the bathroom gets wet when you take a shower. The shower head was broken so it's tricky to use it. The walls are DIRTY, like they did not clean the room in ages. If you still want to stay there, look for the building front in the pic and go to floor 10.

I like its location.

Once we found it, it was perfect for us. Close to the metro line, the Bell Tower, and the Muslim Quarter, but knowing the trick to finding it would have been helpful. The trick to finding it, head north (on the west side of the street) on on North Street No. 1 from the metro line, go past the Starbucks, the Pizza Hut, and the store entrance on the corner facing the main street, turn the corner, go past the second store entrance, and walk inside a nondescript lobby (see the third pic) to the elevators. Take the elevator to the tenth floor, take a left in the hallway to the office, and meet the nice people who work there.

Great location! It is close to the metro and malls.

The hotel was very hard to find and maps didn't help: Take North Street north from the Metro Station/Bell Tower, walk past all the storefronts/mall, and turn left at the end of the building (first left you can take) just before Xihuamen Street. On the left you'll see a door with a big C next to it (building C); go up the stairs, past the desk, then take the elevators to the 10th floor. Once we found it, it was great. The staff was very helpful, even though they spoke no English and we spoke little Mandarin. The room was clean and pretty large, with one double bed and one larger bed. The local area was very convenient, with metro and buses to get everywhere we needed and a very short walk to the Muslim Quarter. We would absolutely stay here again.

Nice hotel close to the city center

First and foremost this hotel was very difficult to find. We mapped it with 3 different apps, stopped at other hotels to ask where it was and finally resorted to asking a traffic cop who did know where to find it. There was a hidden sign that was only in Chinese anyway. The hotel is on the 10th floor of a building containing a pretty decent shopping mall with great local and western food choices, the one positive. The room was plenty big and clean but was showing signs of wear and the shower head was clogged so I fixed it myself. If you really only want a place to lay your head for a few hours this maybe okay. One other plus is it’s close to the metro line and a nice walk to the drum tower and south city wall gate.

The Hotel reception area is not proper, very narrow and congested. The hotel rooms are without air conditioning, This is against what was stated in the booking. When we complained about this we were given a fan. The hotel rooms are without phone. We book 2 rooms which were a distance away so it is inconvenient each time we want to communicate. When we want to talk to the receptionist or house- keeping personnel, we have to walk all the way to the reception area. The hotel is near to the happening areas like the Muslim street and the Drum & Bell tower. This is a plus for the guests where varieties of food are available.

This hotel is very basic, but the location was the best. Situated above a shopping center, shopping & food were never a problem. Walking distance to the Bell, Drum tower and Muslim area.

Certainly not a frills hotel - it's on the 10th floor of a building so a little hard to find. Room was clean and basic; shower was open to the whole bathroom so floor would be wet after bathing. But no refrigerator. The A/C had not been turned on for the season and 2 of the 3 days we were there, the temps reached 90 degrees F so it was pretty warm in the room. They told us to open the window but it was SOOO loud outside (very busy street) so too much noise to sleep. The best thing about the hotel is the location - within walking distance to Muslim street, Bell Tower and Drum Tower. Lots of places nearby to eat. Safe area, room was clean, strong wi-fi, the "staff" was polite enough but don't expect much. Overall, it worked for our short stay in Xian (especially considering how cheap it was) but I if we were to return, we would likely find a different hotel in the same area.