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2 adults, 1 room

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Bay Village Tropical Retreat

227 Lake StreetSee map

NZ$ 164.28per night

This is the cheapest price in 30 days, based on the rates on 7 Nov

Top reasons for booking
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Bar
Restaurant
Free WiFi
24-hour front desk
Luggage storage
4.1/5Great 812 reviews
Exploring the area
Kuranda Scenic Railway, 1.4km, About 23 mins from hotel by foot
Cairns International Airport, 3.5km, About 7 mins from hotel by car
Cairns Base Hospital, 200m, About 3 mins from hotel by foot
13
Standard Room
Bed type arranged at check-in

28 m²

Garden view

34
Studio
2 beds

34.0 m²

Garden view

21
Family Room
Multiple beds

32.0 m²

Garden view

18
Suite, 1 Bedroom
1 double bed or bigger

36.0 m²

Resort view

34
Standard Apartment, 2 Bedrooms
Multiple beds

84.0 m²

Resort view

28
Standard Triple Room
2 beds

32.0 m²

Garden view

44
Standard Apartment, 3 Bedrooms
Multiple beds

110.0 m²

Resort view

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Reviews

Read all reviews
4.1/5.0

Great

812 reviews
Location
3.9
Services offered
4.3
Cleanliness
3.9
Atmosphere & facilities
3.9
All
4.5+
3.0+
Harold
Reviewed: 31 Jul 2026

1.0/5.0

Below average
No Amex payment
Rosalind
Reviewed: 31 Jul 2026

3.0/5.0

Good
Pleasant stay in one bedroom cabin. Sufficient amenities in cabin for
Sandy
Reviewed: 31 Jul 2026

3.0/5.0

Good
Staff were friendly. Parking was limited
Savannah
Reviewed: 28 Jul 2026

4.0/5.0

Great
Room was clean and reception was helpful. Just beware that some rooms come with a sliding glass door and no other windows in the room.
Paige
Reviewed: 22 Jul 2026

4.0/5.0

Great
Cute place with a tropical feel. Walkable to the Esplanade, Night Markets, central shopping center. Only downside was that wifi was not very good anywhere but the lobby area.
Anthea
Reviewed: 20 Jul 2026

3.0/5.0

Good

Solo stay

I booked this hotel as a solo traveller for a 5 night stay. My flight into Cairns didn't arrive until quite late. Their website indicated the reception isn't staffed 24/7, and guests have to call to be let in. I am deaf and cannot use the phone so I messaged them to let them know my ETA and asked how I could get in. They said there would be a night manager, not to worry. I arrived to find the hotel in darkness and no sign of any night manager. Instead there was an intercom - which I obviously couldn't hear. Finally someone turned up and let me in. It wasn't a great way to start. When I booked I opted to pay at the hotel, rather than up front at the time of the booking. I gave my AMEX details to hold the booking. I fully expected to pay with my AMEX. The night manager informed me that they no longer accept AMEX. This was never communicated to me prior to my arrival. I probably would have considered booking elsewhere. On leaving the hotel the day receptionist did attempt to rectify the situation my getting in touch with Expedia to transfer payment back to them. Expedia would not do this. I had not arranged my finances in advance to pay any other way. I ended up giving my Visa details to them to use the following day when I would be able to transfer necessary funds over. I thank the receptionist for her attempts to find a solution. However the situation should not have happened.
Ahmed
Reviewed: 19 Jul 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

Excellent staff and clean
mario
Reviewed: 17 Jul 2026

2.0/5.0

Below average
Long way to upper rooms. Not trollies to help, swimming pool is a joke,
Kimberley
Reviewed: 17 Jul 2026

5.0/5.0

Fantastic
I had a great time staying at the hotel, Cassandra the receptionist was so nice and helpful!
Natalina
Reviewed: 12 Jul 2026

3.0/5.0

Good

Stayed with family

The room was very spacious but very tired. The plumbing was noisy, the fan only worked on high and a lot of other little details were overlooked.

Overview

Bay Village Tropical Retreat

Rooms:82
Floors:2
Star rating:

A stay at Bay Village Tropical Retreat places you in the heart of Cairns, a short 4-minute walk from Cairns Esplanade and within 2 minutes by car from Cairns Central Shopping Centre. This hotel is 1.4 mi (2.2 km) from Reef Fleet Terminal and 1.6 mi (2.6 km) from Cairns Marlin Marina.

Description

A stay at Bay Village Tropical Retreat places you in the heart of Cairns, a short 4-minute walk from Cairns Esplanade and within 2 minutes by car from Cairns Central Shopping Centre. This hotel is 1.4 mi (2.2 km) from Reef Fleet Terminal and 1.6 mi (2.6 km) from Cairns Marlin Marina.

See all

Exploring the area

Transport

Kuranda Scenic Railway

Train stations
1.4km

Cairns International Airport

Airports
3.5km

Attractions

Cairns Base Hospital

200m

Cairns Esplanade

300m

Muddy's Playground

600m

Saint Monica's Cathedral

600m

Saint Monica's Cathedral

600m

Cairns Aquarium

800m

Cairns Aquarium

800m

Cairns on a Budget

800m
See map

Facilities & services

Popular facilities
Bar
Restaurant
Free WiFi
24-hour front desk
Luggage storage
General
Parking
Non-smoking throughout
No elevator
Street parking
Garden
Safety & security
Safety deposit box
Business facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
Tourist info desk
Multilingual staff
Health & fitness
Outdoor Swimming pool
Food & drink
Breakfast service (additional charge)
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 22:30

Latest check-out time:Before 10:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Children aged above 15 will be charged as adults at this property

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AUD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Other fees

Fee for continental breakfast: approximately AUD 26 for adults and AUD 16 for children

Crib (infant bed) fee: AUD 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

See all policies

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