The Sez Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

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The breakfast buffet and swimming pool terrace over looking the beach is nice

Cockroaches, no hot water, first room had no AC.

NA

After lugging our cases up 1 flight of stairs from the carpark (no lift) we struggled to find reception. The rooms are very tired and in need of refurbishment. Not all areas adequately cleaned. I would expect the tariff to be half what it was although breakfast was good. Definitely would recommend looking elsewhere.

good view, really close to the sea. staff very helpful

The sez hotel was by far the worst hotel I've ever stayed in. To start, the key card never worked more than twice to enter room, had to get a new key almost every time I left my room. Then the door long on balcony door was completely broken. Ordered pesto pasta from room service and it was literally just salt Oliver oil butter and a sprinkle of pasta. Then I'm the second night, a electric socket blew up at 2 in the morning waking me up, cutting out the electricity and we were forced to switch rooms in the middle of the night, and were out into a room that was just painted, the fresh paint smell was unbeatable. Then in that room the light switches were behind the bed, it took us nearly 30 minutes to figure out how to turn them off. There so many other problems it's hard to think of them all, and the hotel took zero responsibility for all the problems and offers no compensation despite all the issues. The hotel offered us a "upgraded room" but that was at 7pm the night before we checked out. Finally upon checking out the hotel staff insisted I stole their laundry bag and chatted me 200 baht to replace it. Absolutely horrible service in a awful hotel. You can get a much better hotel for half the price anywhere in banhsaen. Oh yeah, the room service we ordered on the first night of a 4 night stay, the tray was still in the hallway when we left to check our. I would not stay here again even if smoke payed me too and neither should anyone else. Seriously THE WORST HOTEL EVER

poor services and staffs I was disappointed with this price. Too expensive for rate Very small pool

This is a lovely hotel which looks brand new. Quiet yet very nice hotel, good service and right on the beach. Bang Saen is a great place with long beach and good shopping in town and 2 good markets. I hope to come back here again.

The hotel rooms are clean and very good for the value. It is located across from the beach, but the city is in the middle of building a walkway along the beach, so you cannot access the beach directly (you have to walk a few minutes to the sandy area). The hotel staff was very friendly, and the breakfast was very good. Very enjoyable stay overall.