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Guests and rooms

2 adults, 1 room

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Four Seasons Hotel Hangzhou at West Lake

5 Lingyin RoadSee map

US$ 736.10per night

This is the cheapest price in 30 days, based on the rates on 19 Sep

Top reasons for booking
Kid-friendly facilities
A safe and fun space for kids with activities
Great view
Most user reviews comment positively on the view from their room
Popular facilities
Free kid's club
Bar
Restaurant
Fitness center
Spa
Sauna
4.9/5Fantastic 210 reviews
Reviews summary
Exceptional service, stunning traditional Chinese architecture, and beautiful gardens. Excellent West Lake location with high-quality dining and breakfast. Memorable and relaxing stays.
Exploring the area
Huanglong Sports Center Station, 1.9km, About 30 mins from hotel by foot
Hangzhou Station, 6.4km, About 12 mins from hotel by car
Hangzhou Xiaoshan International Airport, 30.7km, About 35 mins from hotel by car
17
Lotus Suite
1 double bed or bigger

120.0 m²

Water view

10
West Lake Villa
1 double bed or bigger

140.0 m²

10
Garden View Room King Bed
1 double bed or bigger

63.0 m²

Garden view,City view

10
Garden View Room 2 Double Beds
2 beds

63.0 m²

Garden view,Courtyard view

10
Grand Terrace Room King
1 double bed or bigger

73.0 m²

23
Premier Garden View Room 2 Double Beds
2 beds

73.0 m²

Garden view

7
Grand Terrace Room 2 Double Beds
2 beds

73.0 m²

No pictures available yet
Panorama Garden Terrace Room King
1 double bed or bigger

80.0 m²

Garden view

42
Premier Garden View Room King Bed
1 double bed or bigger

73.0 m²

Garden view

17
Lagoon Villa
1 double bed or bigger

130.0 m²

9
Room, Terrace (Garden)
1 double bed or bigger

73.0 m²

Garden view

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Reviews

Read all reviews
4.9/5.0

Fantastic

210 reviews
Location
4.7
Services offered
4.9
Cleanliness
4.9
Atmosphere & facilities
4.9
Reviews summary
From real reviews, powered by AI
Overall impression
Exceptional service, stunning traditional Chinese architecture, and beautiful gardens. Excellent West Lake location with high-quality dining and breakfast. Memorable and relaxing stays.
Location
West Lake proximity and lakefront access. Easy access to attractions. Tranquil setting away from crowds. Ideal for lake walks and scenic views.
Services offered
Impeccable and attentive service. Multilingual assistance. Concierge anticipates needs. Extensive room service options. Special arrangements and helpful recommendations.
Cleanliness
Spotless rooms. Well-maintained grounds and gardens. Clean and comfortable bathrooms. Attention to detail in cleanliness. Comfortable beds and spacious rooms.
Atmosphere & facilities
Tranquil atmosphere. Beautiful Chinese garden. Well-equipped gym and pool. Luxurious rooms with garden views. Charming stone features and walkways.
All
4.5+
3.0+
Marco
Reviewed: 3 Apr 2026

5.0/5.0

Fantastic

Stayed with partner

Most tranquil and beautiful property. Breakfast Boat Trip on Water Lake and Impression Show were amazing.
antony
Reviewed: 15 Mar 2026

5.0/5.0

Fantastic

Stayed with kids

Rooms are well thought out and spacious. Overlooking the beautiful scenery of the garden and waterways. Stayed here for 3 nights with my wife and 3 year old. Feeding the fish was a major highlight. The pool and sauna is exceptional to visit.
Liheng
Reviewed: 14 Mar 2026

5.0/5.0

Fantastic
Best hotel experience from every aspect of our stay! Highly recommended!
Woon
Reviewed: 16 Feb 2026

5.0/5.0

Fantastic

Stayed with kids · For leisure

Beautiful location within walking distance from West Lake. Beautiful hotel with awesome buffet breakfast
Roy
Reviewed: 22 Nov 2025

5.0/5.0

Fantastic

For business and leisure

Excellent service
Shoja Oddin
Reviewed: 4 Nov 2025

5.0/5.0

Fantastic

Stayed with partner · For leisure

Amazing
Aijuan
Reviewed: 2 Nov 2025

5.0/5.0

Fantastic

Stayed with family · For leisure

Great service, beautiful garden, nice food!
Guoqing
Reviewed: 9 Jul 2025

5.0/5.0

Fantastic
The architecture design is aesthetic, especially like the garden design, harmonic fitting in the HangZhou
MEI
Reviewed: 28 Jun 2025

5.0/5.0

Fantastic

Stayed with family · For leisure

This hotel deserves 5+ star. The staff is extremely nice and friendly, the service is extraordinary, and breakfast buffet is excellent. Last but not least, the traditional Chinese architecture and garden design are unparalleled masterpieces!
Hoi Ching
Reviewed: 22 Jun 2025

5.0/5.0

Fantastic

Stayed with family · For leisure

Love this property. It has a very beautiful garden and lake. Very good and attentive service. Room with nice garden view and good amenities. Extensive room service options is a big plus for my family.

Overview

Four Seasons Hotel Hangzhou at West Lake

Renovation:2010-01-01
Rooms:78
Floors:2
Star rating:

Four Seasons Hotel Hangzhou at West Lake is centrally located in Hangzhou, a 1-minute walk from Hangzhou Botanical Garden and 11 minutes by foot from Yui Fei Temple. This family-friendly hotel is 0.7 mi (1.1 km) from Quyuan Park and 0.9 mi (1.4 km) from Xiling Seal Engraves Society.

Description

Four Seasons Hotel Hangzhou at West Lake is centrally located in Hangzhou, a 1-minute walk from Hangzhou Botanical Garden and 11 minutes by foot from Yui Fei Temple. This family-friendly hotel is 0.7 mi (1.1 km) from Quyuan Park and 0.9 mi (1.4 km) from Xiling Seal Engraves Society.

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Exploring the area

Transport

Huanglong Sports Center Station

Underground stations
1.9km

Hangzhou Station

Train stations
6.4km

Hangzhou Xiaoshan International Airport

Airports
30.7km

Attractions

Hangzhou Botanical Garden

200m

Xi Hu

1.2km

Solitary Hill

1.7km

Yellow Dragon Sports Center

1.9km

Guozhuang Scenic Spot

2.0km
See map

Facilities & services

Popular facilities
Free kid's club
Bar
Restaurant
Fitness center
Spa
Sauna
Kid-friendly facilities
Children's toys
Children's games
General
Free parking
Non-smoking throughout
Childcare services (additional charge)
Gift shop
Elevator
Hair/beauty salon
Accessibility
Wedding services
Free bicycles on site
Garden
Lockers
Safety & security
Safety deposit box
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
ATM/Bank
Tourist info desk
Fast check-out
Multilingual staff
Health & fitness
Fitness classes
Indoor Swimming pool
Internet
Free wired internet
Accessibility
Wheelchair accessible
Wheelchairs available on site
Wheelchair accessible parking
Food & drink
Breakfast service (additional charge)
Activities
Games
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 15:00 - Before 00:00

Latest check-out time:Before 12:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Fee for buffet breakfast: approximately CNY 336 for adults and CNY 168 for children

Early check-in is available for a fee (subject to availability)

Late check-in fee for check-in between 3:00 PM and 6:00 PM

Late check-out is available for a fee (subject to availability)

Rollaway bed fee: CNY 292.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite at WLB Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

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