Royal Lodge

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Honestly, this place was a mixed bag, but overall OK and actually quite good for the price. It was the cheapest option in the area by far, so I was ok with some of the tradeoffs. First, it seems like they have quite a few long-term tenants, which probably speaks more to the overall affordability and housing crises than it does to the hotel. Some things, like their lobby, were renovated and looking great, but other areas, like the balcony flooring were needing repair. They seemed to have only one staff one. He was working his butt off, but because he was alone, he was struggling. Language was also a barrier so I'm sure that made his job harder. My key didn't work, and he couldn't get it working either. He had to come to the room to re-key it, which was weird, and it still didn't work. So I slept there without a key, meaning I was kind of stuck and couldn't leave. He also apologized for extra chairs being in the room- apparently some people had had a poker game there earlier? The room seemed clean, but there was a butt print where someone had sat on the bed. Coupled with the key issue, I was a little weirded out and honestly jammed a chair under the door so I could sleep without worry. Staff was friendly, the bed was reasonably comfortable, and things were largely clean. Overall, I'd stay again for the price, but I wouldn't rush to go back.

Ive stayed here several times in the past. Normally the rooms are in decent shape. Relatively updated and in good repair. I must have gotten a room that hadnt been updated. Paint chips out of the wall, cigg burns on the curtains, shower curtain that probably needed changed. Stains on the chair. It is a budget friendly hotel, but certain things should still be upkept. I stayed there for 3 nights, and also didnt have towels refreshed once or the room made up.

The place is so clean and nice and close to downtown and easy access around shopping centre everything was good so far and for sure we gonna come back again ❤️

It was reasonable, the room was very big, it is at a convenient location, the area was quiet.

The person at the front desk was very helpful, and parking was readily available, which made check-in convenient. However, there were a few issues that could be improved. The staircase had some garbage, the bedsheets had noticeable stains, there was no complimentary water bottle in the room, and no soap was provided in the washroom. These details felt a bit unprofessional. That said, the room was decent overall and served its basic purpose well for a short stay.

Good

Everything is ok

The stay at Royal Lodge was pleasant, the staff was wonderful,they didn't bother you at the wrong times , the gentleman came as soon as I called them to fix the problem with the television, great job guys ,keep it up, will recommend to friends and family.

I live the fact that you can park right outside your door.

Absolutely appalled at this place. I wasn't even able to stay here with my children as it felt incredibly unsafe and not clean at all. Walking up to the room there was people smoking inside their rooms with the doors open and multiple people drinking alcohol openly. There was hair in the beds. The remote to the tv didnt have batteries. The fridge made a horrible humming sound.There was mold on the shower curtain. I left and submitted a complaint and request for a refund as we were not able to stay there. I was denied the request by the hotel. Very disappointing. I would not ever recommend to stay here.