Nautilus Sonesta Miami Beach

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I didn’t like the fact that we couldn’t use all the perks for the hotel. This hotel is under construction and it was no bar, No gym, no sitting area. Noise started at 8am. I pray this hour will be worth all stress my friends and I went through

Currently under construction but when it is completed it is going to be awesome. i hope i have an opportunity to stay again! Even though it was under construction the stay was phenomenal- I have to be honest. The staff was so kind and understanding of how inconveniencing only having one elevator to use (while the workers were using). The food was DELICIOUS- breakfast and lunch. The beach staff was really awesome too. I literally have nothing negative to say- location, perfect- hotel and beach ( no riff raff from South Beach). The walk to the beach is BEAUTIFUL as well, lit up with tall bamboo- SO nice. The rooms are very nice too- cute and beds were very comfortable. The scent in the hotel is amazing as well. Great stay and recommend for couples or families. LOVE the Nautalis!

Staff was excellent, great room, was under construction and they had complementary breakfast and chairs and umbrellas. Staff was flexible with late checkout bc of the delay of my flight. Great spot for the price 2 min walk to the beach.

Terrible hotel that appears nothing like the photos.

When we booked our stay at the Nautilus we were not aware of renovations being done while there until 2 weeks prior. By that time it was too late to book anywhere else due to it being an F1 weekend. The hotel kindly waived our extra fee to be paid upon arriving and offered free beach umbrellas and free breakfasts for the duration. When we arrived we were stunned on how major the reno’s were. The hotel entrance was closed off to only being a hall, the pool area was in disarray, and we upon arrival were advised the water would be turned off from approximately 9-3 each day. We had no other place to go and asked what more they could do for us. We received another 50% off our stay. We had an enjoyable stay, the restaurant staff were very accommodating, as were housekeeping and reception. The beach was beautiful with full access. Once the reno’s are done I wouldn’t hesitate to go back and even with this current stay we had a great F1 vacation. Expedia was quick to refund our 50% off as well.

The Property is under construction so the amenities were not available. I did not stay at the hotel so I didn’t get the full experience. Staff were helpful under the circumstances though.

Just Stay away until repairs are done! I blame Expedia for not telling me the hotel is under construction/ repair when booking. I got email a day before checkin but it was too late to react. This killed the experience (my kid thoroughly disappointed ). Then $10 for can of coke at that make shift restaurant !! Rip off… Staff was curtious - esp at the beach. Reception as well.

The entire hotel is torn apart for a major renovation. Bars, cabanas, lobby, and workout room are all closed. Construction noise, drills, jackhammers, etc. begins early in the morning. Construction materials, and temporary walls and fences are everywhere. The best part though was that our room only had cold water. This hotel should not be open during such a massive renovation!!

We didn’t find out about the hotel being under renovations until after the fact but the staff did a nice job although there is no bar currently just beer and wine beachside and no dinner or drinks after 3pm so if you’re by the beach you have to leave to get drinks or food. A lot of noise in the AM but overall the hotel is clean and beds are comfortable. Always been one of my favorite places to stay. I hope they wrap up the renovations soon.

The hotel was undergoing full construction and renovations. There was nothing mentioned about this condition from neither hotels.com or from the direct page of the hotel website. We paid a lot of money to be at this location and it was totally unacceptable by any standard means of accommodation or experience. Works, demolition noise, the site was completely ridiculous - to leave NY for supposedly a relaxing place and instead getting stuck with this situation.