L7 West Lake Hanoi by LOTTE HOTELS - The Residences

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Front desk staff will greet guests on arrival at the property. This property’s pool will not be available on the first Monday of every month.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room