Astil Hotel Shin-Osaka Precious

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice clean room Lovely onsen

One night stay before morning flight.

The room was nice and clean. It is a fairly small room but for a solo traveler for a few nights, it is more than enough. Great experience .

Very disappointed in my experience at Astil Hotel Shin-Osaka at which I stayed from 7/11-7/15. All communication was through a Google translator as I don't speak Japanese. My original reservation was for a smoking room. Upon check in, I asked if a non smoking room was available. The clerk confirmed I could be switched to a non smoking room (115). When I walked in, I was hit with an overwhelming musty damp odor. After 2 nights, the smell was unbearable. I went to the front desk on the evening of the 13th and spoke with Miku (so she told me); I explained about the smell and my attempt to remedy it. She offered another room (106) down the hall and asked if it smelled the same. Since it would have been subjective to me, I asked if she would smell my original room. Thankfully she obliged and as soon as she smelled it, she motioned for me to gather my things. Since I was travelling to Osaka via train next, I utilized the luggage transfer service as I had done from Tokyo to Osaka. On the 14th, Miku took all my information directly from my reservation on Expedia to fill out the form and while a gentleman co-worker advised her on procedure. It was scheduled to arrive at my Kyoto hotel on 7/15. The wrong address was written on the form and my luggage sent there. My new hotel's front desk supported me in straightening delivery out for 7/17- however the Astil said I needed to pay a forwarding fee and it was not their fault! Unnecessarily stressful and disappointing.

The room was clean and looked modern, the hotel was right next to the subway station, and the staff were EXTREMELY friendly.

Hotel is like 2 min walk from the subway. The rooms did the job and they had such good amenities. Free coffee, water and tea. And the Onsen was so nice after walking all day. Get a hotel next to the subway so you have access to everything.

Very good location. Very close to train station and very close to a market. Many services around

Cost-effectiveness

Very underrated hotel, stayed here in 2018 when I came to see the cherry blossoms with my mom and again in 2023 on a trip with my fiancé. The room and hotel is very tiny but for $50-60 a night I can't complain. There was hardly any other foreign tourists it was mainly Japanese business men and locals all around which was a breath of fresh air coming from Tokyo which was overcrowded with rude tourists. The station was just a street away which I loved as well. I want to come back again

Great location and close to train station.