Empress Inn and Suites by The Falls

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The staff were friendly. The room and bathroom were worn and need to be updated but they were clean which is what I cared most about as we were only staying overnight. The hotels are overpriced so the motel was the best choice if you are price conscious. Still overpriced though since it has no amenities and parking is extra. Should include parking and that would be beneficial. Location - close to every thing

If you're looking for a budget-friendly hotel for a one-night stay, this is a good option. Just keep your expectations realistic—it doesn't offer the same amenities or modern features as more expensive hotels. I stayed here during Canada Day, and overall, it was a comfortable experience. The bed was comfortable, and the room was clean upon arrival. The microwave and mini fridge worked well, and the bedside lamps were functional. There were also empty cabinets available for storing clothes. The air conditioner is an older model, but it worked fine after running for a while. The TV is also outdated with low resolution, so don't expect a modern entertainment setup. One thing to keep in mind is that the room has a limited number of electrical outlets, which can be inconvenient if you're traveling with multiple devices that need charging. The bathroom was clean and well-maintained. However, the shower was the biggest downside. Even with the water turned to the maximum setting, the water pressure was very weak, possibly due to a faulty shower control. A shower that would normally take me five minutes ended up taking nearly twenty. Overall, I had a pleasant stay, and I think it offers good value for the price. If you're simply looking for an affordable, clean, and comfortable place to spend the night, it's a reasonable choice. One tip for future guests: bring your own drinking water. There was no complimentary water available in the room or in the lobby. Stay hydrated.

It’s amazing, 4 nights stay with family, clean and very well maintained

For

Room was decent for the price.

Washroom should be updated.

Chambre fonctionnel parfait pour visiter Niagara Falls à moindre prix. Parfait dans sa localisation. Air conditionné bruyante mais fait l’affaire. Personnels souriants.

It was not bad for the price It was close to the casino The bathroom was clean The bed was comfortable I will definitely stay here again

the couch and chairs were very , very dirty. almost too dirty to sit on and use the couch bed!. very strong smoke smell.

Property needs updating. Refrigerator was unplugged not sure if it worked. Room smelled like cat urine. Would not stay there again.