Multi-Transport Delay Protection

• I already have travel insurance that covers delays. Why should I get Multi-Transport Delay Protection?
• Can I make a claim for Transport Delay Protection if my travel insurance already covers delays?
• What counts as "one trip" that's covered by the protection?
• What transport is covered? Do taxis or ride-hailing apps count?
• Am I covered for delayed departures, delayed arrivals, or both?
• Am I covered if if I miss a connecting flight or activity because of a delay?
• When does my coverage start and end?
• Can I still make a claim if I canceled my transport booking after a delay notice?
• What can be used as alternative evidence if I can’t prove my ticket belongs to me?
• My travel plans changed. Can I get a refund for my protection?
• What causes of delay are covered?
• When do I need to make a claim, and how will I get paid?