Kinabalu Park Full-Day UNESCO Site Bird Watching Tour

It was a really enjoyable trip. You get to hike around an UNESCO certified rain forest and also have a chance to see lots of local wild life at their natural habitat. it was a slow day for us but in the end we manage to spot quite a few different species. Our guide, Mr Chong, was very friendly and knowledgeable. He went out of his way to make sure that we have the highest chance of getting a glimpse of the endemic birds. If you like nature and enjoys bird watching, just go for it.

I think Klook's service is terrible. First of all, their average response time is 2-3 hours per sentence, or they just ignore it and do not reply for a few days. Secondly, everyone must pay attention that this two-day and one-night bird watching tour is not for Hong Kong residents. In the middle of the text, if you don’t read all the sentences, it’s easy to fall! When we asked the customer service about the accommodation after we made the reservation, she told us that it is not applicable to Hong Kong tourists. Before that, all our bookings and payments went smoothly. Even when they asked us for passport no., they didn't remind us that Hong Kong passengers were not applicable. After we found out, we asked the customer service what to do. She told me directly that she wanted to cancel and no refund was possible. The 5 of us paid a total of 12,000+ Hong Kong dollars. Later, I told her that we would not be staying at the hotel anymore. Is it okay to participate in daytime activities? She couldn’t do it at first, but after asking a few more questions, she was willing to ask the supplier for me. Later, the supplier was very kind and agreed that we could join the group. , and also give us accommodation and meals. Then I asked klook customer service why Hong Kong is not applicable and she refused to say, just ignored it. But in fact, Hong Kong tourists can participate, but Klook doesn't know why they put that sentence on the page so insidiously. In addition, klook sent me an email the day before the event, telling us the details and precautions of the event. I found that the collection time was different from the initial 12:00 noon. He sent me 6:00am, and then I asked Customer service, also has not been read back. I had no choice but to send an email to the supplier directly, and the supplier responded quickly, which made me feel relieved. Therefore, everyone must read every word and every sentence clearly, and only pay if they feel that there is no problem at all. If you have any questions, remember to ask the customer service first (but they are really slow to reply). But just looking at this bird watching group, I am very satisfied. The tour guide Leo is the soul of the whole bird watching group. He knows a lot about birds and can even distinguish and imitate the sounds of birds. He took us to find many local unique and rare species of birds. In addition, he is also very funny and brought us a lot of joy throughout the whole process. It is no problem to communicate in English, and he also understands Mandarin and a little bit of Cantonese. He also told us some precautions and customs in Sabah, which made our journey smoother. Many thanks to him!

I was able to go on a truly magical Mount Kinabalu birdwatching tour with our friendly and wonderful guide Jensen. Waiting is a virtue! As I relaxed, the bird I wanted flew in. It was a great experience for our honeymoon, and we hope to return someday with our children. It was a great trip!

Although the weather was misty, our tour guide Leong was patient and considerate. Our driver was also very good. The tour would be enjoyable to birding lovers.