Fukuoka Shiraito Falls & Itoshima Coastal Day Tour

Fee Related

• Same price applies to all ages

Additional information

Other Reminders

• [Lunch Arrangement Notice] This itinerary does not accept restaurant requests. On the day of the trip, the tour guide or driver will flexibly coordinate and arrange the smoothest and most comfortable dining location for you based on actual conditions such as on-site traffic, restaurant queue lengths, and business hours.
• [Booking tips for private charters of up to 9 people] If you need a private charter, please select "Private Group (1-9 people)" for the "Group Type" in the options, and check "Pick-up" for the "Departure Method". This option actually provides a private charter service using a Toyota HiAce or an equivalent spacious van. It is priced per vehicle (one vehicle, one group, no carpooling), includes exclusive hotel pick-up and drop-off, and can accommodate up to 9 passengers.
• [Seating Arrangements and Itinerary Notes] Group Tour Seating: Adopts a first-come, first-served principle, with passengers freely choosing their seats in order as they board the vehicle. If you need to reserve specific seats in advance, a seat reservation fee of 1,000 JPY / person is required. Private Tour Seating: Coordinated and arranged uniformly by the accompanying driver (or tour guide) based on the chronological order in which the orders were finalized.
• [Itinerary Arrangement and Adjustment Instructions] The order of the itinerary route is for reference only. To ensure a smooth and pleasant trip, on the day of travel, the driver or guide will professionally and reasonably optimize and adjust the order of attractions based on actual weather, traffic conditions, crowd flow at various attractions, and other objective circumstances. Please rest assured to entrust us with our professional service team. Thank you for your cooperation and trust!
• The "Another Salt Workshop/Palm Tree Swing/uovo" in the itinerary is a choice of one out of three. The tour guide will comprehensively evaluate and flexibly adjust based on various factors such as the day's weather, traffic, and actual on-site conditions. In principle, travelers cannot make their own choices, and the actual arrangement of the day shall prevail.
• [Guide Language and Grouping Rules] For orders with 18 or more participants, an exclusive English or Cantonese-speaking guide service can be arranged. For groups under 18 people, English and Cantonese guide services are only available for groups accompanied by a guide speaking the corresponding language on the day of travel. To ensure a smooth trip, the actual group division, vehicle arrangement, and type of fellow travelers (such as private tours, small groups, or join-in tours) on the day may be coordinated and slightly adjusted based on the total number of sign-ups for that day. The guide service will be subject to the language of the guide assigned to the vehicle you actually board. If you do not accept the coordinated group division and deployment, you must strictly adhere to the tour type you actually registered for. In this case, only Chinese or Japanese-speaking guide services will be provided (English/Cantonese-speaking guides are not guaranteed). The final itinerary is subject to actual arrangements on-site; thank you for your understanding and cooperation.

1. Confirmation and Communication Regarding Travel Time This itinerary features flexible meeting times and locations. Once the order becomes effective, our customer service team will proactively contact you to confirm specific details; you may also communicate with us at any time using the contact information provided in your order.
2. [Notice for booking close to departure] Booking close to the departure date may result in the following situations: 1. The originally booked group does not reach the minimum number of participants for departure. 2. To avoid crowds, the actual departure time may be earlier than the time shown on the webpage. Since other group members have received advance notices of the meeting time and location, late applicants may not receive the latest meeting information in time. If time permits and there are suitable alternative groups available, we may adjust you to a different group type, and the actual departure group type may differ from the originally booked type. If you do not accept the above arrangements, you can apply for cancellation through the platform's manual customer service, and we will process a free cancellation for you. Thank you for your understanding and cooperation!
3. Important reminder regarding contact information for travelers from Taiwan. If you are from Taiwan and wish to use LINE as your primary contact method, please be sure to contact us in the following manner: After completing your KLOOK booking, please open the PDF itinerary confirmation / booking confirmation sent to you by KLOOK, find our email address in the "Local Supplier" field, and contact us via email. When emailing us, please make sure to provide: 1. Your KLOOK booking reference number, 2. Your travel date, 3. Your LINE friend invitation QR Code (please send it as an email attachment). Be sure to include your LINE friend invitation QR Code. Simply providing a LINE account name or phone number may make it difficult to search for and add you as a friend. Upon receiving your email, we will contact you via LINE to promptly confirm the meeting time, location, and travel-related arrangements.
4. Important matters regarding Forest Café and lunch reservations, please note the following arrangements: 1. Forest Café * To enter the indoor dining area of Forest Café, each visitor is required to order at least one beverage. * Before 11:00 AM, the establishment only accepts pre-booked groups. * Beverages must be reserved in advance; on-site additions, modifications, or orders upon arrival will not be accepted. * Therefore, if you plan to enter the store before 11:00 AM, reservations and beverage selection must be completed in advance. 2. Lunch Reservations * Lunch operates on a advance reservation system, and all participants must choose a designated set menu in advance. * The restaurant will arrange dining seating and meals in advance based on the previously submitted set menu contents and the number of reservations. * To ensure the group can dine according to the established schedule, please be sure to complete the set menu selection and confirmation within the specified deadline. We cannot guarantee that temporary orders or changes can be accepted after arriving at the restaurant.
5. [Notice Regarding Additional Seating (Auxiliary Seats) on Group Tour Buses] During peak periods or special holidays, to meet travel demands, group tour itineraries may utilize vehicles equipped with temporary auxiliary seats (auxiliary seats/folding chairs). Passengers who place a booking are deemed to have agreed and accepted that they may be assigned to an auxiliary seat during the trip. Your kind understanding and awareness of this matter are appreciated.

Accessibility

• Infants and children must be included in the passenger headcount if they require a child seat
• Participants using wheelchairs/mobility equipment should be accompanied
• Important: Infants and children must be included in the passenger headcount

Vehicle & luggage info

• Vehicle option: Group of 9 - Van
• The driver has the right to refuse a reservation if the group size or luggage exceeds the capacity of the reserved vehicle. In this case, no refunds will be issued
• Vehicle option: Group of 13 - Van
• Vehicle option: Group of 3 - Sedan
• Luggage delivery services are not provided

Confirmation

• You'll get confirmation within 24 hours. If you don't receive a confirmation email, reach out to our customer support.
• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule
• No refund will be issued in case of unforeseen events or extreme weather caused the following condition: The activity cannot follow the itinerary
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds can't be issued for any participants who are late by 5 minutes or more
• The activity will be cancelled if there is not a minimum of 7 participants. If this happens, you'll get a rescheduled time or refund
• To find out more about the cancellation policy, contact Klook customer support

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit

Fee Related

• Same price applies to all ages