[Asia's First Stop] Alice in Wonderland: The Secret of the Rabbit Hole | Immersive Interactive Story Exhibition

— Pre-trip reminder —

• One ticket per person, admission by ticket. Please have your ticket (KLOOK voucher) ready for verification at the entrance.
• Cool cards and souvenirs redeemed through activities upon admission are not for sale and are not applicable to any other marketing activities or monetary transactions. Resale is prohibited without the organizer's permission.
• Exhibition operating hours and regulations are subject to change. Please refer to on-site announcements or the official website/fan page.

[Exhibition within an Exhibition - Pre-trip notice]

❶This exhibition within an exhibition is by “reservation only.” Please be sure to complete check-in and admission at the “Exhibition Entrance” “at least 30 minutes” before your reserved time slot for the exhibition within an exhibition. No reservations will be held for late arrivals. ❷When verifying your ticket at the exhibition entrance, please also collect your “Exhibition within an Exhibition Voucher” and present it at the designated location as instructed (the voucher will be collected by on-site staff upon admission). ❸The exhibition within an exhibition is located in the 9th of the 13 exhibition areas (middle to late section), and the experience time is approximately 30 minutes. ❹Suggested duration: For a complete visit to “all 13 exhibition areas + the exhibition within an exhibition,” it is recommended to allow 60–90 minutes. ❺Suggested entry time: Please arrive 30–60 minutes early to the venue to collect your ticket and check in, according to your purchased time slot for the exhibition within an exhibition, to ensure a smooth and orderly visit.

— Ticketing Information —

• Each ticket is valid for one person for one entry on the specified date only and cannot be re-entered. Selling or reselling tickets at the exhibition venue is prohibited, and violators will be dealt with according to law.
• Orders with multiple tickets must enter together. If separate entry is required, please place separate orders.
• After purchasing tickets, please complete the redemption during the exhibition period (until 2026/9/13). Tickets will be void after the expiration date. In case of loss, damage, or inability to identify the ticket, it will be considered invalid, and no refunds, exchanges, or replacements will be accepted.
• Children aged 3 (inclusive) and under are admitted free of charge and must present identification for verification before entry. If not eligible, please purchase tickets according to their status. Children under 12 years old must be accompanied by an adult aged 20 (inclusive) or older with a ticket.
• Children aged 3 to 12 (inclusive) and students (excluding master's and doctoral students, open universities, continuing education, and community colleges) are eligible for concession tickets. Concession tickets purchased online must be verified with identification upon entry. If not eligible, new tickets must be purchased according to their status (no on-site payment of the difference). For on-site purchases, identification must be presented at the time of purchase. The age calculation for all concessions is based on the actual age on the day of entry.
• VIP tickets are used by the organizer for marketing activities and guest invitations and cannot be resold or exchanged.
• On-site ticket refunds are only accepted for tickets sold on-site. A complete, unused ticket, invoice, and credit card slip must be provided. A 10% handling fee of the ticket face value will be charged for each ticket. For online ticket refunds, please operate on the platform. If you have any questions, please contact the platform's customer service.

[Exhibition within an Exhibition - Ticket Notice]

❶Only remaining spots from unfulfilled reservations for that session will be available for on-site standby. ❷This exhibition is for single entry. Please be sure to complete the experience before leaving the exhibition hall. Re-entry is not permitted after leaving. ❸Please note that tickets for the exhibition within an exhibition are not sold separately and must be used in conjunction with an admission ticket (single ticket/concession ticket/love ticket/double ticket).

• Please read the precautions carefully before purchasing tickets. Once the purchase is completed, it is deemed that you agree to all the above ticketing information.

— Exhibition Notice —

• Photography and videography are permitted at this exhibition. Please respect the intellectual property rights and copyrights of the exhibition and works, and maintain the viewing rights of others. The use of flash, tripods, and selfie sticks or other auxiliary equipment is prohibited. Commercial photography or interviews are not allowed without prior application and permission.
• To maintain exhibition quality and safety, the exhibition area has time, frequency, and capacity limits. Please cooperate with service personnel's instructions for queuing and entry. If you leave the exhibition midway or have completed the viewing route and left, you will need to purchase a new ticket for re-entry. The shop area and themed cafe do not require a ticket for repeated entry.
• Due to the theatrical exhibition design, some exhibition areas may not be accessible to wheelchair and stroller users for safety management reasons. We apologize for any inconvenience. The number of wheelchairs allowed is limited, and there may be a wait when the venue is crowded. Please cooperate with staff guidance and wait. Thank you.
• It is recommended to store large luggage and strollers outside the exhibition venue. Temporary storage service is provided at the exhibition entrance. Overnight storage and custody responsibility are not provided. Please take care of your personal belongings and valuables. Items left for storage that are not collected after the exhibition hours will be sent to the Songshan Cultural and Creative Park Service Center.
• Playing, running, smoking, chewing gum, and betel nut are prohibited inside the venue. To implement epidemic prevention guidelines, eating and drinking are strictly prohibited in the exhibition area (except for designated areas). Please deposit any beverages such as hand-shaken drinks or coffee before entering. Uncollected items after the exhibition hours will be discarded.
• Pets (except police dogs, guide dogs performing duties, or guide dog puppies accompanied by professionals), long-handled umbrellas, outside food and beverages, and various dangerous and prohibited items are not allowed inside the venue.
• There are no restrooms or trash cans inside the exhibition hall, and re-entry is not permitted. Please use the restrooms around the exhibition venue before entering to visit.
• Please follow the viewing route, exhibition rules, and instructions from on-site staff. The organizer will not be held responsible for any injuries caused by improper behavior or failure to follow staff instructions. In case of large crowds, please queue in an orderly manner. If any exhibits are damaged, compensation will be required at the market price. If visitors do not comply with the visiting regulations and show no improvement after being advised, the organizer reserves the right to request their departure, and no ticket fees will be refunded or compensated.
• The organizer reserves the right to modify, change, or cancel activities and interpret precautions for any matters not covered above.
• Before purchasing tickets, please understand and agree to the above regulations. If you do not agree, please do not purchase to avoid unnecessary disputes and damages. When proceeding with ticket purchase and refund operations, it will be deemed that you have understood and agreed to comply with all the above matters.