What's included
Live tour guide: English, Chinese, Tamil- Driver: English, Chinese, Tamil
- Host: English, Chinese, Tamil
- Transport: Van, Bus
- Admission: Trafalgar, Mount Baw Baw
- Tax & discounts
- Insurance
- Mt Baw Baw snow entry passes to the snow
- Delicious coffee or hot chocolate on the way
- Mt Baw Baw Parking Fee
- Bottled water
- Services vary based on customer selection: Special needs
Meals- Accommodation
- Extra fees
- Gears & Equipment
Before you book
Additional information
For Bus Tours
- Routes may change due to weather or traffic conditions
For Walking Tours
- This tour involves a considerable amount of walking and stairs. Please make sure you are fit enough to participate
Safety / High Risk Disclaimer
- Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip
Other Reminders
- Service animals are allowed onboard
- Infant seats are available
Prohibitions & Limitations
- It is your responsibility to inform the operator if you have any special health conditions. The operator is not responsible for any adverse effects which may arise from any treatment.
- The activity is prohibited for: other serious medical conditions
- The activity is not recommended: heart disease
- Fitness Level Requirement: Intermediate
Accessibility
- This activity is stroller and wheelchair-accessible
Sample Menu
- Tour food
- Coffee
- Hot chocolate
- The menu is subject to change depending on the season and availability of ingredients
Terms & Conditions
Confirmation
- You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.
Cancellation policy
- You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
- In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
- A full refund will be issued in case of unforeseen events or extreme weather caused the following condition: Some of the activities are cancelled
- Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
- Refunds can't be issued for any participants who are late by 15 minutes or more
- To find out more about the cancellation policy, contact Klook customer support
How to use
Voucher type
- Present your mobile voucher
Pick-up information
- Hotel pick-up and drop-off services are available
- Operator will reconfirm your pick-up time in advance
- Arrive at the hotel lobby 15 minutes before your selected pick up time
- Enter your hotel name and address at the checkout page
- The operator will contact you by phone or WhatsApp 24 to 48 hours before the tour with your driver or guide details. You can choose a pickup point within 5 km of Melbourne CBD
Usage validity
- The voucher is valid only on the specified date (and time if applicable)
Age & eligibility
Eligibility
- This activity has no age limit
- Important: Infants and children must be included in the passenger headcount
- Participants must be aged under 80 to take part in this activity
