Westow House - London Crystal Palace

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Fantastic location, comfy beds and delicious plant-based breakfast.

Warning! No lift ! Overnight is fine or two days. If you have health problem or can not carry your suitcase/suitcases, climb the spiral stairways... I do not recommend this place. The staff were friendly and nice. The breakfast was great. The air conditioning wasn't working on our first day when we checked. We put up with the heated overnight because the technician wasn't available until the next day. Thank you for providing the old and dirty electric fan. We opened the windows to get some air. We like the fact that Westow is close to everything. The Crystal Palace station is within walking distance. You can take Uber if you have luggages. We still like Westow but will stay somewhere else next time we are in London . It is not worth paying what they charge having no lift to bring the luggages or to go up to the top floor. Thank you to the friendly and wonderful staff including the hotel cleaners.

Great location, helpful staff and comfortable, air-conditioned room. It’s on a busy road so expect traffic noise throughout the night, and also note the rooms only have space to unpack 1-2 nights of clothing.

What a great find! The pub had such a lovely vibe, great staff. The place is really stylish and comfy- my room was gorgeous, really good bed. I was in London for work but wish I'd booked 2 nights. Would definately stay again.

We like Westow. We've been staying here when we visit relative. The breakfast is good. The only problem is there is no lift so you have ask the staff to bring up and carry down your suitcases. We were on the third floor. The staff is wonderful. We still highly recommend this place. We will stay here again.

The experience of staying at westow house was excellent from the time of checking in to the stay and checking out The room was clean and fresh and the bed was so comfortable and clean This was our first visit but we were so impressed that we have booked another three days there in two weeks time I would recommend a visit to anyone and quite understand why they have such a good reputation

This is not a cheap place, so to find a small room where one of the bedside lamps didn't work, where the shampoo dispenser in the shower didn't work, where the curtains were torn, it's not good enough. And I thought I'd mention this when checking out, but when I handed in the card, the guy at Reception didn't even look at me, carried on his inconsequential conversation with his mate, and didn't bother asking or even saying thanks and goodbye. Nothing other than poor and overpriced.

Perfect location for a night out in Crystal Palace. The staff was very friendly and helpful. Would recommend.

Great place to stay when attending an event at Crystal Palace Park. We loved the room, attention to details, the very nice breakfast and how friendly the staff is. We also the pub, it was lively with a great atmosphere.

Perfectly positioned for attending a concert at Crystal Palace. Lovely room with super air-conditioning. Friendly bar staff and a brilliant cooked breakfast. Looking forward to staying here again when we are next in the area.