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2 adults, 1 room

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Holiday Inn London Brentford Lock by IHG

Commerce RoadSee map
Top reasons for booking
With a stay at Holiday Inn London Brentford Lock by IHG in Brentford (Syon), you'll be a 5-minute drive from Royal Botanic Gardens, Kew and 6 minutes from Twickenham Stadium. This hotel is 6.9 mi (11.2 km) from Harrods and 7 mi (11.3 km) from Wembley Stadium.
Popular facilities
Bar
Coffee shop
Restaurant
WiFi
Free WiFi
Fitness center
4.4/5Great 1K+ reviews
Exploring the area
Boston Manor Underground Station, 1.7km, About 28 mins from hotel by foot
Brentford Station, 600m, About 10 mins from hotel by foot
London Heathrow Airport, 10.1km, About 12 mins from hotel by car

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Reviews

Read all reviews
4.4/5.0

Great

1K+ reviews
Location
3.6
Services offered
4.4
Cleanliness
4.4
Atmosphere & facilities
4.2
All
4.5+
3.0+
Firouzeh
Reviewed: 22 Jul 2026

4.0/5.0

Great
Very nice and clean
Dominic and Karla
Reviewed: 21 Jul 2026

4.0/5.0

Great

Stayed with kids

The stay was great , we were thankful of the options to check in early
Gopika
Reviewed: 20 Jul 2026

3.0/5.0

Good

Stayed with friends

We had an okay stay. We were only staying for 1 night but we did have some issues. We had booked a room with 2 queen beds but on arrival, the room had 1 queen bed and 1 foldaway bed which was not fit for use for an adult. I mentioned to staff on the desk and they could not give me a definitive reason as to why that happened and also said the hotel is now fully booked so can't change rooms. At the time, staff could only offer drinks vouchers to day sorry but myself and my friend do not drink so it wasn't good enough. Luckily, the staff in the evening managed to change our room to the right one with 2 queen beds and we had a comfortable stay. The first room also didn't have a phone, the water didn't go down properly in the bath tub and the bathroom definitely needed some work. There was also no full length mirror to get ready properly. The second room was much better once we changed and it did have a phone but it didn't work so when I needed a few bits I had to call the main hotel number who then diverted us to main reception. The breakfast in my opinion was very average. The scrambled eggs had a funny smell however so I didn't end up eating this. Overall, the hotel is ok for a very short stay but if staying for longer, there is lots of room for improvement and staff could definitely be more helpful and enthusiastic.
Paul
Reviewed: 18 Jul 2026

5.0/5.0

Fantastic

Stayed with partner

We very much enjoyed staying at the hotel. All excellent. Highly recommended!
LI
Reviewed: 15 Jul 2026

3.0/5.0

Good

For business

Generally is ok
Mohamed fathy
Reviewed: 14 Jul 2026

5.0/5.0

Fantastic
One of the most pleasant hotels in the Capital,staff were very helpful and professional and the hotel got some stunning views over the canal,will come back again
Kunal
Reviewed: 13 Jul 2026

5.0/5.0

Fantastic

Stayed with family · For friends and family

Good experience will stay again
Abigail
Reviewed: 8 Jul 2026

4.0/5.0

Great

Stayed with family · For friends and family

Our stay was good the room was clean and the staff were nice. There was only 1 elevator working so sometimes it got cramped in there. The room was not soundproof/noise resistant so we could hear a lot of talking and doors banging, but either wise it was a nice area to stay in.
Bex
Reviewed: 8 Jul 2026

2.0/5.0

Below average

Stayed with friends

Dirty carpet, air con not functioning well
Loudeac
Reviewed: 29 Jun 2026

5.0/5.0

Fantastic

Solo stay

Breakfast was great

Overview

Holiday Inn London Brentford Lock by IHG

First open:2001-01-01
Renovation:2023-06-01
Rooms:134
Floors:6
Star rating:

With a stay at Holiday Inn London Brentford Lock by IHG in Brentford (Syon), you'll be a 5-minute drive from Royal Botanic Gardens, Kew and 6 minutes from Twickenham Stadium. This hotel is 6.9 mi (11.2 km) from Harrods and 7 mi (11.3 km) from Wembley Stadium.

Description

With a stay at Holiday Inn London Brentford Lock by IHG in Brentford (Syon), you'll be a 5-minute drive from Royal Botanic Gardens, Kew and 6 minutes from Twickenham Stadium. This hotel is 6.9 mi (11.2 km) from Harrods and 7 mi (11.3 km) from Wembley Stadium.

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Exploring the area

Transport

Boston Manor Underground Station

Metro stations
1.7km

Brentford Station

Train stations
600m

London Heathrow Airport

Airports
10.1km

Attractions

Syon Park

700m

Royal Botanic Gardens, Kew

1.3km

Boston Express

1.5km

Rochester House

1.7km

Kew Bridge

1.9km

Gtech Community Stadium

1.9km

South Harrow Station Car Park

9.5km
See map

Facilities & services

Popular facilities
Bar
Coffee shop
Restaurant
WiFi
Free WiFi
Fitness center
General
Parking (additional charge)
Non-smoking throughout
Elevator
Accessibility
Wedding services
Covered parking
Business facilities
Business center
Meeting facilities
Banquet facilities
Cleaning services
Laundry service
Reception services
24-hour front desk
Luggage storage
Concierge
Multilingual staff
Internet
Free wired internet
Accessibility
Wheelchair accessible
Assistive listening devices available
Braille or raised signage
Wheelchair accessible parking
Food & drink
Breakfast service (additional charge)
Activities
Ballroom
See all facilities

Property policies

Check-in/out Time

Earliest check-in time:After 14:00 - Before 23:59

Latest check-out time:Before 11:00

Check-in policy

The guest responsible for check-in must be aged 18 or above

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Check-in descriptions

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Note: Check-in policies vary by property. Please check carefully before booking

Child Policy

Children at all ages are welcome to stay at this property

Other fees

Fee for buffet breakfast: approximately GBP 13.95 per person

Covered self parking fee: GBP 17 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Food & drinks

Grab a bite to eat at The Open Lobby, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

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