Salamander Washington DC

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Beautiful room, amenities, and very nice staff members. We had requested a room with two beds (mom and daughter traveling together), but they gave us a two-room suite with a sofa bed, because no rooms with two beds were available when we arrived. This was not ideal, but they did the best they could under the circumstances.

We had a wonderful stay at the Salamander DC. The location is great, within walking distance to many of the monuments. The hotel staff were very friendly and helpful. Markus the Valet/Doorman was so friendly and kind to our family, enjoyed seeing him as we were coming and going from the hotel. Overall, we enjoyed staying at this hotel and would stay here again, The hotel itself is very clean and the rooms are comfortable.

Great spot, staff super nice and helpful. Traveled with children, first time visiting the DC area. We will come back again. Also they provided us with their Lexus for a 3 hour drive around the area, including complimentary tour to the Smithsonian museums. The best!

Great location. Staff was very kind and helpful.

Amazing service highly recommend!

Excellent staff, very clean room, and an excellent view.

Great stay! Very very clean hotel and great service !

W

I stayed at this DC hotel when it was still the Mandarin Oriental. The location is ideal, the a/c is great but Salamander is not as clean and well-managed as the Mandarin Oriental was. I booked this Salamander DC hotel room a year ago knowing our Semiquincentennial would be a very busy time. Our first hotel room was not clean, the BATHROOM DIRTY & UNSANITARY. THERE WAS OLD URINE ON THE TOILET WHEN YOU LIFTED UP THE TOILET SEAT AS WELL AS BY THE BIDET HANDLE AREA. DISGUSTING. Totally unacceptable for a supposedly 5 star luxury hotel that describes itself as "refined" & "elegant", esp given the amount of money we were planning to spend/spending/spent. Needless to say the old urine was not reassuring, I wondered how clean the bed sheets, bathtub, etc. were. Waited 35 min.s but it was nice of Joelle to get us a different room. Still, bathroom cleaning was inconsistent AND SUB-PAR. Short cuts are unacceptable in luxury hotels; cleaning department doesn't seem to understand clean, luxury or the expectation they should move cleaning carts out of the way for guests. THE 5 STAR PROS who made our stay wonderful: Endy, Malik, Markus, Pong, Elsa, Adham (always warm, always welcoming, went above & beyond), Tyler (polite & professional), Dogon (although we waited 10 min.s for our table to be ready, very clean w/ extraordinary food w/ perfect service by 5 star waiter) & the Salamander Spa (CLEAN & SANITARY, Shanice was very sweet, knowledgeable & professional w/ extremely strong hands).

I had a wonderful stay. The hotel was clean, comfortable, and well-maintained. The staff was friendly, and the atmosphere was welcoming. The restaurant had great food and nice music, which made dining even more enjoyable. Overall, everything was excellent, and I would definitely stay here again.