Novotel Bern Expo

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We were a little bit disappointed no mini fridge in the room.

Overall a great stay but I think the A/C should be controlled in the room to go below 20 degrees Celsius. Also the front desk staff were great but they need to communicate what tram stop to get off at rather than just the direction of the tram. Would stay here again! Food was great too!

Great quality hotel in a nice location. Very easy to hop into town.

Staff were very friendly and helpful, nice place.Good stay.

Novotel Bern was a solid choice for our stay, especially for its convenience and overall comfort. The hotel is located right on a tram line, which made getting around Bern very easy, and the staff were consistently friendly and helpful. The property was also clean and well-maintained, which we appreciated. A few practical notes for future guests: we didn’t try the breakfast, so can’t comment on it. Food and drinks at the hotel are quite expensive, which is typical for Switzerland but still worth planning for. The bar area is pleasant for a short stop, though somewhat limited in selection and atmosphere. Room size may be a consideration for families—while functional, the configurations (either a queen with a sofa bed or two twins with a sofa bed) felt a bit tight for four people. One disappointment was a restaurant recommendation from the concierge. It was presented as a classic Swiss experience, but turned out to be both overpriced and underwhelming—the biggest letdown of our time in Bern. It’s worth doing a bit of independent research before committing to dining suggestions. Overall, Novotel Bern is a reliable, well-located option, particularly for short stays or travelers prioritizing easy transport access.

Good location. Walking distance to the old town. Clean rooms. Good breakfast

Great team!

Buena ubicación en Berna, cómodo y excelente desayuno.

Lovely, clean and friendly hotel. Tram right outside to get you to the centre in 10 minutes. If you have a room facing the tram stop, can be noisy at night and did disturb my sleep.

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