It went smoothly and was fun! We only have a few days in Thailand, and we want to take photos with giraffes (after all, they are really popular) and also want to go to Hua Hin. This day trip perfectly meets our expectations! After making the reservation on klook, I contacted AK customer service to order a giraffe photo. Not only did they help with the reservation, they also rearranged the route and time for us on the day, making everything go very smoothly and we got the dream photo of our lives! The driver picked us up at the hotel in advance. The car was very clean. When we wanted to go to the toilet, we could use Google Translate to communicate. Overall, it is highly recommended!