Mars Monkey Handmade Cookies-Delivery Service (Home / Hotel) / Airport Pickup

Very convenient, a delicacy you won't miss. Delivered directly to the airport. The packaging is also very safe, and the pickup is also fast and convenient. I will order again next time.

I was surprised at how small it was when I received it. The amount was too small for the price. Also, I wanted to pick it up at the hotel, but since I had to fill in my room number in advance, there was no way I would know it before check-in, so I had no choice but to pick it up at the airport.

As a frequent buyer of Taiwanese souvenirs, this was the worst and most terrible experience ever. Luckily, when receiving the goods at the airport, I insisted on opening the package to check the contents and discovered that only one box was included in the promotional set of three boxes I ordered. I intended to give them to friends as a farewell gift, but it ended in a very disappointing and embarrassing situation. For the following week, I negotiated through Klook, but the supplier only agreed to refund the price of the two undelivered boxes, which meant I had to buy the one box I received at the original price. Moreover, they didn't even offer an apology for the mistake and the trouble it caused! I insisted that they take back the unopened box and give me a full refund, but the supplier still refused. Eventually, Klook compensated me for the difference. I strongly advise against patronizing this unscrupulous merchant. If you do purchase from other vendors, be sure to carefully inspect the goods upon receipt!