Osaka & Kyoto Luggage Services by LuggAgent (To/From Osaka Airport/Downtown)

4.7 / 5
1.6K reviews
10K+ booked
Kansai International Airport
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  • Airbnb & Intercity Support: Door-to-door delivery for hotels, airports, and Airbnbs. Seamless transport between Kansai (Osaka/Kyoto/Nara/Kobe) ⇄ Kanto (Tokyo/Yokohama/Kawasaki).
  • Flexible Windows: Drop off by 11:00 AM (Hotels) or 6:00 PM (Airports) to travel hands-free at your own pace.
  • Bulk Savings: Discounted rates starting from your 3rd item. Ideal for families and stays without a front desk.
  • 24/7 Support & Tracking: Round-the-clock multilingual assistance and real-time tracking. Skip the locker hunt!

Package options

Select options Clear all

Direction

One-way

Departing from

Kobe/Nara Downtown Hotel

Kansai International Airport (KIX)

Osaka Downtown Hotel

Kyoto Downtown Hotel

Homestay in Osaka/Kyoto

Pick up or delivery

Kyoto Downtown Hotel

Tokyo 23 Wards / Urayasu Hotel

Kansai International Airport (KIX)

Homestay in Osaka/Kyoto

Osaka Downtown Hotel

Kobe/Nara/Kawasaki Downtown Hotel

Yokohama Hotel

What to expect

Osaka & Kyoto Luggage Services by LuggAgent
Meet our agent to send out your luggage at the airport.
Service Area Map
Service Area Map
Osaka & Kyoto Luggage Services by LuggAgent
Rest assured your luggage will be in safe hands.
Luggage Delivery Service Pricing Model.
Luggage Delivery Service Pricing Model.
LuggAgent provide luggage service worldwide with zero loss.
LuggAgent provide luggage service worldwide with zero loss.
Osaka & Kyoto Luggage Services by LuggAgent
Take a photo of your luggage and send it to the courier, and stay updated on the whereabouts of your luggage at all times
Osaka & Kyoto Luggage Services by LuggAgent
Pick up your luggage at the airport or your accommodations - easy and convenient!

Good to know

Confirmation

  • You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Luggage Services

  • 【How to use】
  • Select your service route, date, and time to easily book a hands-free travel experience
  • You will receive a booking confirmation email from LuggAgent within 24 hours after your reservation
  • To ensure smooth service, please add LuggAgent customer support; details will be provided in the order confirmation email
  • 【Service Process】
  • Airport → Hotel: Hand over your luggage at the airport between 9:00 – 18:00; it will be delivered to the hotel front desk before 21:00 on the same day
  • Hotel → Hotel: Hand over your luggage before 11:00; it will be delivered to the designated hotel front desk before 21:00 on the same day
  • Hotel → Airport: Hand over your luggage before 11:00; it can be collected at the airport between 15:00 – 21:00 on the same day
  • Homestay Service: Hand over your luggage outside the homestay; for delivery, please provide the room code and check-in instructions before 12:00 (local time), and the luggage will be placed directly inside the room
  • 【Luggage Guideline】
  • Each item ≤ 32 kg (71 lbs), total dimensions ≤ 180 cm (each side ≤ 32 in)
  • Accepted: suitcases, cartons, backpacks, strollers, briefcases
  • Items must match the booking; extra/oversized/overweight luggage may be refused or charged USD 15 per piece

Additional information

  • If your luggage does not meet legal requirements, it will be refused even if the booking is a success. Customers will bear all losses, legal liabilities, and consequences that occur
  • Please check your luggage upon pick up. Take a photo if you find something wrong for consultation with our customer service staff. After the luggage is confirmed as received, the service is complete and the operator no longer bears any responsibility
  • The luggage insurance covers relevant costs incurred by delay, loss, and damage, and does not include luggage handle and wheel damage, accommodations or airfare costs
  • Please remember to carry your passport, flight documents, and valuables with you for safekeeping
  • Kindly inspect your luggage upon collection. If you notice any issue, simply take a photo and contact LuggAgent customer support right away so we can assist you
  • Insurance includes coverage for delay, loss, or damage (excluding handles/wheels, accommodation, or flight expenses).
  • Hotel Send-out: Just store your luggage at the hotel front desk and send a photo to LuggAgent. You don’t need to wait — we’ll send an email to you once the driver has picked it up
  • Hotel Service: Please make sure your hotel has luggage storage servcie. If not, please select the “Homestay Service.”
  • For luggage delivery to/from the airport, please refer to the confirmation letter from LuggAgent
  • For luggage delivery to/from hotel, luggage collection and delivery will be handled by the hotel concierge
  • For luggage delivery from hotel, the drop-off time is not the time when the driver collects your luggage, so you can just leave the hotel after taking photos of the luggage and storage receipt
  • For luggage deliveries to/from Airbnbs, your luggage will be personally collected and delivered on-site

Location

Contact us

Got a question about this activity? Ask us on live chat!

Reviews

4.7 / 5
Fantastic
1.6K reviews
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All With photos English only
Review for: One-way · Kyoto Downtown Hotel · Osaka Downtown Hotel

this luggage service from LugAgent was very helpful and stress free. will definitely book them again for my next japan trip. they'll update you always. keep it up.

Helpful
Review for: One-way · Kyoto Downtown Hotel · Osaka Downtown Hotel

The luggage agent service is quite convenient, allowing you to travel between two cities without carrying luggage, but with some burden. Especially for parent-child travel with children, the contact with the service staff is also very instant, and the information provided is very detailed, so that you will not have any difficulties in communicating with the hotel. During the process of luggage delivery, there will be instant reports to let you know what the current situation is, which is very useful.

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Helpful
Review for: One-way · Osaka Downtown Hotel · Kansai International Airport (KIX)

fast delivery to the airport and responsive staff. convinient for solo traveler like me

Helpful
Review for: One-way · Kansai International Airport (KIX) · Osaka Downtown Hotel

I really have to say that the service attitude is very good 👍. I feel very happy these days. The highlight is that after I came back, they served me very considerately! I really have to say that the service attitude is very good👍. I feel very happy these days.

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Helpful
Review for: One-way · Kansai International Airport (KIX) · Osaka Downtown Hotel

You need to go upstairs to the 1st floor but delivery was amazing, quick, on time, the driver was friendly and saves us do much hassle - trust me, carrying luggage around Japan is not fun and the fact Luggagent takes luggage delivery up til 3pm really helps those with later flights

Helpful
Review for: [Buy 1 Get 1] Same Day Luggage Delivery (Airbnb to Airport)

There is no need for your vouchers to be printed but me being overly sure, printed one. This particular service for us was really helpful, We didn't want to waste the remaining hours we have in Japan dragging our heavy luggages transferring from one train to another, or trying out resto's and having to find a spot for our luggages (8 luggages to be exact). The guy who got our luggage was really nice and kind, he even got a picture of my husband along with the luggages after we got them because he wants sure evidence that he has delivered it safely and intact. we got to squeeze out the remaining time we have without worries, without heavy luggages, and absolutely hassle free. so thank you klook! this is one of the best services you offer! 👍👍👍😁😁

Helpful
Review for: [Buy 1 Get 1] Same Day Luggage Delivery (Hotel to Airport)

I really recommend this to those who bring multiple or even single but huge luggages! Because of theis we were able to spend an extra day exploring Osaka without worrying about how our luggage will arrive at the airport. It's also a bonus that they always keep you updated with the status of you luggage. Thank you Klook!

Helpful
Review for: [Buy 1 Get 1] Same Day Luggage Delivery (Hotel to Airport)

Quick and efficient. Use email to communicate but they will WeChat you if you miss the email. They arrive at the airport on time, 15 mins before the meeting time. Definitely will use the service again in Osaka next time

Helpful
Review for: One-way · Osaka Downtown Hotel · Kyoto Downtown Hotel

easy to use, so far no issue with delivery. often luggage gets delivered by the time I have reached the hotel. definitely convenient if traveling in a bigger group with more luggages.

Helpful
Review for: One-way · Kyoto Downtown Hotel · Osaka Downtown Hotel

the entire process was seamless and smooth and heard the custom service was extremely helpful. the pricing is a bit on the higher side but the delivery was so prompt! they allowed us to choose pick up timing (10am) as we didn’t want to have to wake up too early and rush but I was fully expecting that our items would only reach late in the day. however the luggages reached the destination hotel at 3pm!! just in time for our check in! 10 out of 10 would use again and recommend for anyone who is travelling in Japan.

Helpful

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