Harry Potter Walking Tour & Thames River Cruise in London

Additional information

For Walking Tours

• This tour involves a considerable amount of walking and stairs. Please make sure you are fit enough to participate

Safety / High Risk Disclaimer

• Please be responsible for your personal belongings. Klook / the operator will not be held liable for any lost belongings during the trip

Other Reminders

• During the Thames cruise, you may need to use a mobile app to hear the guide clearly. It is recommended to bring a headset or earphones
• Pets are prohibited, with the exception of service animals with valid identification. Please ensure that your service animals are always under control and on a leash, or in a carrier
• Please indicate your accessibility requirements when making your reservation so the operator can better accommodate your needs

Prohibitions & Limitations

• Please dress accordingly depending on the day's weather conditions

Accessibility

• This activity is stroller and wheelchair-accessible
• Participants using wheelchairs/mobility equipment should be accompanied

Confirmation

• You'll get confirmation within minutes. If you don't see any confirmation, reach out to our customer support.

Cancellation policy

• You'll get a full refund if you cancel at least 24 hour(s) before the activity date (destination local time)
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the activity. If this happens, you have the option to reschedule or request a full refund
• Be aware that the approval of reschedules, amendments or refunds are subject to availability
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• To reschedule or request a full refund, please contact the supplier/operator: by email at info@paseandoporeuropa or via WhatsApp at +34 621 02 75 92

Booking changes policy

• Change are allowed until 24 hour(s) before activity starts
• The booking can’t be changed if it was booked with Klook Pass, under pre-sales or comes with a freebie.
• The booking cannot be changed if the voucher has not yet been issued.
• Bookings made using SG Culture Pass or Taiwan Culture Points cannot be changed.

Voucher type

• Present your mobile voucher

Usage validity

• The voucher is valid only on the specified date (and time if applicable)

Eligibility

• This activity has no age limit
• Important: Infants and children must be included in the passenger headcount
• Free for children aged 0-4
• Children aged 0-15 must be accompanied by a paying adult
• Children aged 16+ will be charged the same rate as adults
• Participants aged 5-15 are considered children, based on their official ID
• Children under 5 years old are considered infants, based on their official ID
• Participants must be aged under 100 to take part in this activity