Shirogane Blue Pond & Forest Elf Terrace Night Illumination Experience

Cancellation policy

• You'll get a full refund if you cancel at least 48 hour(s) before the activity starts
• In case of unforeseen events or extreme weather, the operator reserves the right to cancel the tour. If this happens, you have the option to reschedule or request a full refund
• If you've participated in at least one activity, visited at least one attraction or used one of the tickets, refunds can't be issued
• The activity will be rescheduled if there is not a minimum of 6 participants. If this happens, you'll get a rescheduled time or refund
• Refunds or amendments can't be issued if: Participants arrive late or don't arrive at all
• To reschedule or request a full refund, please contact the supplier/operator: doushin165@yahoo.co.jp