Taiwan high-speed rail tickets | Please read the ordering guidelines carefully before placing an order
Enjoy a 5% discount on selected accommodation, tours, experiences, transportation, and other travel products booked on Klook. This offer can be used at this store.
What to expect

Good to know
Eligibility
- Children aged 12+ will be charged the same rate as adults
- Child tickets, concession tickets, and senior tickets are only available to travelers holding a Taiwanese national ID card.
- Discounted Tickets (Children, Senior, Concessionary) Eligibility Description:
- Please keep the identification documents of preferential passengers safe. Taiwan High Speed Rail reserves the right to inquire about and retrieve such data. If it is found that the booking identity differs from the boarding identity, passengers will be charged the difference between the full fare and the preferential fare, plus an additional 50% of the aforementioned fare difference.
- Child Ticket Purchase Instructions:
- Children under 12 years old may purchase child tickets. Children under 115 cm in height may travel for free without occupying a seat, but must be accompanied by a full-fare paying adult or an adult passenger. Each passenger is limited to bringing a maximum of 2 free-of-charge children. Children over 150 cm in height and under 12 years old, or children over 115 cm in height and under 6 years old, must present proof of identity.
- Senior Citizen Ticket Purchase Instructions:
- Republic of China nationals and foreign nationals aged 65 (inclusive) or older on the day of travel may purchase senior citizen tickets with valid identification documents.
- Instructions for purchasing concession tickets:
- Republic of China nationals holding a physical and mental disability handbook, and one necessary accompanying person, may purchase a concession ticket. This system currently does not provide reservations for accessible seating. If passengers require accessible seating, please call the High-Speed Rail Customer Service Hotline: 4066-3000 (for Miaoli, Taitung, Kinmen, Matsu areas and mobile phones, please dial 02-4066-3000. All calls are charged at standard landline and mobile phone rates) or purchase tickets at any station's ticket counter.
Additional information
- Staff is available for guests requiring disability assistance
Location

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Reviews
Taiwan High Speed Rail is fast, convenient, and safe. All stations and train cars are clean, comfortable, and well-maintained. The staff is polite and provides excellent, friendly service.
It's great that you can get some discounts when buying activities through Klook, but you need to use a mobile phone to redeem tickets. If you buy two or more tickets, you'll need two or more phones.
Booking a ticket through Klook was fast and very convenient. I just had to read carefully to fully understand the terms and conditions. I received a 15% discount for the ticket because I availed a Klook tour. The confirmation came the day after I booked the ticket. A separate email was sent for the voucher and details on how to claim it. I downloaded the THSR T-Express app the day before my trip. I got my QR code in the booking menu of the app and provided my information. I arrived just in time and scanned my QR code on my phone at the gate. There was no queuing, no hassle, and it was paperless. My journey from Kaohsiung to Taipei was definitely smooth, fast, and comfortable, completed within 90 minutes. I will book again whenever I go to other cities.
It's a good activity, and getting 15% off with accommodation is a great deal. However, there are many people taking the high-speed rail who don't understand the signs. Many people with small luggage occupy the luggage storage area, even though it's clearly marked for 28-inch luggage and larger.
Included transportation: Reserved seat from Taichung to Taipei Redemption instructions: After booking, you'll receive a reservation code. Redeem directly on your phone for quick and easy access.
Taking the High-Speed Rail is fast and comfortable. The carriages are clean and tidy, the seats are spacious, and the staff are friendly. It's punctual and convenient, significantly reducing travel time between the north and south. Overall, the travel experience is quite good.
Using discount tickets is a great deal! It's just that when you book, you can only select the travel segment and can't specify a seat. That's a bit of a shame. Also, the only ways to pick up your tickets are through the app or at convenience stores (with a handling fee of $10 per ticket). You can't pick them up directly at the station.
Using discounted tickets is a great deal! It's just that when booking, you can only select the travel section, and you can't specify a particular seat! That's a bit of a shame. Also, the only ways to collect your tickets are via the app or at convenience stores (with a service fee of $10 per ticket), and you can't pick them up directly at the train station.
Booking a High-Speed Rail vacation with a rental car is incredibly convenient! You can pick up your car right after getting off the train and head straight out, with no need to wait for shuttles or carry luggage. This time, when I went to the south, my itinerary was much more flexible, and the price was more cost-effective than booking separately. It's definitely the top choice for those who value efficiency and comfort!
Traveling from Chiayi to Taipei took less than 2 hours. The train ride was very smooth and the cabin was clean and comfortable. It’s definitely worth it — especially if you manage to get a promotional fare!
FAQs
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