Comfort Suites Omaha Northwest

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Smelled really strong of bleach. Front automatic door is broken so it stays open all day everyday. It does get very humid in the rooms after you turn off the a/c for awhile. No landline phones in the rooms either. Overall, rooms were spacious, breakfast is served (3/10 food) and although your room doesn’t get serviced you do get fresh towels!

The room was clean. Beds were comfortable.

Disgusting dirty run down hotel. Smelled horrible and fixtures falling off walks

Clean hotel rooms only problem we had was each night our room key didn't work and we had to go down an replace it.

The room appeared clean, but as we were packing up a bug ran from behind the desk; I dont want to know where others may have been hiding. Went to use the pool and it was dirty around it (looked like diaper stuffing or something like that on the ground) and there was mold all around and on the garbage can in the pool area. I'm glad we were literally just there to sleep and wouldn't stay here again.

Everything was nice and clean.

Do yourself a huge favor and read the Google Reviews. Pool was closed the first 2 days of our visit and is absurdly small for a hotel pool. It was eventually filled with freezing cold water, presumably from a water hose. The pull out sofa bed had a leg snapped off, which explains why it was propped up against the wall, and it also had a previous guest’s bottle of body lotion behind it. The floor was filthy and obviously had not been vacuumed. The carpet had rust stains and speckled spackle from repairs performed. Bathroom was covered in a layer of dust and was supplied with 1 spare roll of TP for a family of 5 for a 4 day stay. Asking for bath towels annoyed the heck out of the staff. If you have seen any memes about “the landlord special” that about covers what you’re in for. The only saving grace was the generous continental breakfast, proximity to restaurants, and central location within Omaha.

The room had a musty smell and our little when crawling on the carpet would get black hands and knees. The pool did not have any water in it until the last day of our stay. When my husband kindly asked questions to the staff they acted like it was a major inconvenience. We’ve stayed in many places, and we won’t be back here.

It could be better!! Sheets were clean but they need to update for what they are charging and have better amenities

Our hotel was clean, breakfast was great and we were able to watch the fireworks show right from the parking lot. Lots of restaurants close by as well