The St. Regis Rome

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Although we stayed in a beautiful suite and the location is perfection, I have to say that the services at the hotel were not the level we expected. There wasn’t ever a staff person at the door, concierge service didn’t seem to have much information or offer help, etc. We were in Florence for half of our trip and Rome for the other half, and compared with our hotel in Rome, this just wasn’t up to snuff. That being said, staff were kind when we spoke with them and those who worked at breakfast were lovely and on their game. I guess I’d say that when you pay St. Regis prices, every element should be perfection.

Outstanding

Loved the rooms & all the public areas

Simply one of the most beautiful hotels with truly a top notch professional staff. This is the best of the best!

Exceeded our expectations above and beyond. Made our trip to Rome even better with excellent customer service who were willing to help and go beyond expectations. We will definitely be back!

Rating: ⭐⭐⭐⭐⭐
 Title: Outstanding Service & Hospitality at The Saint Regis Our stay at The Saint Regis was absolutely exceptional! The hotel itself is elegant, clean, and luxurious—but what truly made our visit memorable was the outstanding service. A special shout-out to Karolina, the restaurant manager, who went above and beyond to ensure we had an incredible dining experience. She was attentive, professional, and always made us feel welcome. We’d also like to thank Francesco, the exceptional restaurant server, who provided top-notch service with a warm, friendly attitude. His attention to detail and care truly made our meals even more enjoyable. Lastly, Giulia, the gracious hostess, made us feel right at home from the moment we walked in. Her welcoming demeanor and thoughtful approach added a personal touch to our experience. We highly recommend The Saint Regis—not only for its comfort and beauty but for a team that genuinely cares about their guests. We’ll definitely be back!

Our stay at the St. Regis Rome was nothing short of incredible. From the moment we arrived, we were treated like royalty. The level of elegance and attention to detail throughout the hotel is simply breathtaking!! everything feels luxurious, refined, and thoughtfully curated. The location is perfect, close to everything you’d want to explore in Rome, yet tucked away just enough to enjoy a quiet and classy escape. The service, Absolutely spectacular. Every staff member we encountered was warm, professional, and went above and beyond to make our stay unforgettable. I’m definitely going back again to stay at this hotel. Thank you

Very good location

Comfort

The quality of tbe room, the services, the tours available, the restaurant, the wine list, the amenities all 1st rate.