Kempinski Hotel Guiyang

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

如能改善空調設備，令房間更涼快就更好了。

nice

nice

Nice

The stay has been satisfactory in general

非常好

excellent stay. Front desk excellent service!

Before the trip, I went through a lot of websites, and found that it seemed impossible to find a hotel without smoking issues--people in Guiyang smoke in public areas including 5 stars hotels. Some complained about cigar smell in their non-smoking rooms--the worst was that it's the same after changing rooms. After reading reviews in Chinese and English, I concluded that at least, Kempinski's rooms are free form smoking. I especially asked for a room on the non-smoking floor at check-in. During our 6-night stay, one day, we found that smoke was fill in the hallway--someone was smoking in a room and had the door wide open. We made a big complaint to the front desk. They immediately took care of it, and didn't happen again. The hotel was beautiful. The breakfast buffet was great--a wide display of selections. Our room was not big, but felt luxurious. The view form the room was great. There were a supper market, shopping mall and lots of restaurants next to the hotel. You can easily get a taxi outside the hotel entrance. I used my name to book the hotel and checked in with my credit card. However, it's probably a cultural thing--I found out at check out that they put my husband's name on the receipt, which I needed for reimbursement. It took a while for them to correct it. Since we had an early flight to catch and a taxi was waiting outside, it did create stress on us. But, they did try hard to satisfy customers. Overall, I still gave the hotel full-point rating.

Amazing. All eas as expected - amazing. They brew their iwn beer. The newly opened gym eill help you burn it off.

good stay, very convenient. close to Jiaxiu Tower, but close to shaopping mall too. Easy to find good resteraunt.