Azul del Mar

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Nice place for a more private stay wish balcony was more private

Disappointing Stay, Misleading Photos, Poor Response from Management. My wife and I stayed in the La Palma Suite for her birthday getaway. We chose this property based on the photographs shown online and the overwhelmingly positive reviews. Unfortunately, our actual experience was very different. The biggest issue was that the room we received did not reflect the condition portrayed in the photos. While it appears the property may have been renovated years ago, much of what we found showed significant wear and deferred maintenance. Some of the issues we encountered included: A bed that creaked loudly with virtually any movement, making it difficult to sleep; Shower water that never became truly hot and had very low water pressure; Mold or mildew buildup visible beneath the sink rim and inside the sink overflow opening; Rust and corrosion on bathroom fixtures; Upholstered furniture that was stained, worn, and damaged; A closet door that would not properly close because it was off track; Exterior areas that looked noticeably different from the photographs used in advertising; General cleanliness and maintenance concerns throughout the suite. After reporting the bed issue, management acknowledged the problem and offered to move us to another room with a new mattress. We packed our belongings and prepared to move. However, before the move could occur, the replacement room was sold to another guest. We were later informed that because we had not responded quickly enough.

Laundry and ice machine outside exposed to elements. Bathroom pipes and toilet slow to drain. Tub tile falling apart. A piece fell off when I was there. Can't cook....no kitchen to speak of. Based on the size of the place, expected to be able to cook....super small fridge which made no sense as there is plenty of room in the kitchen. Bed very firm. That being said...beautiful property. Just expected more based on what I paid. Staff was friendly and it was very clean.

Nice spacious room with everything you need. Great outdoor deck area. Only one kayak outside available, would have been nice to have another one so we could go out together.

Clean room. Friendly staff. Stocked kitchen. Great location.

Location location location, friendly staff.

This is such an amazing place. Sunsets and white sand. Private beach with shade and great seating. Best lots of amenities. Try Mike’s BBQ 101 little further up the road.

Beautiful and quiet location. Very peaceful

The place is beautiful and in a good location. The bed was very noisy, room pictures outdated, kayak and bike amenities could use some better management.

Exceptional stay! The staff was incredibly welcoming and efficient. Our room was spacious, spotless, and featured a remarkably comfortable bed. The location is unbeatable, the view of the ocean was beautiful. Will definitely return!