Roami at Grove 27

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Firstly, the location was perfect. I was down in Miami for plastic surgery and the clinic was next door. Can’t get any closer than that tbh. The check in process was just a tiny bit confusing as I assumed we would check in like at a hotel. But once I realized and understood how it worked, it was super easy. The unit itself was immaculately clean and was well maintained. We very much so enjoyed the space and all the amenities readily accessible along w a washer and dryer inside. We did laundry twice as they supplied detergent as well!! The kitchen was full sized and very up to date. We appreciated the extra coffee pods and creamers/sugars. It also had a very large closet w hangers, ironing board and iron along w extra sheets and pillows. Also in the closet were beach chairs!! Beach chairs!! How thoughtful honestly. My favorite thing was the little stool step thing I forget to take w me to get in and out of bed and into my car easier after surgery. IYKYK. Everything is at a walking distance although we brought our own stuff to cook, so I can’t say if the restaurants were any good aside from the typical fast food chains. Lastly, two CONS: I have thick-THICK curly hair and the water pressure in the showers were crap. I’ve never struggled to get shamp and cond out of my hair under running water. Showers took a while but luckily the water stayed hot for the duration. 2nd: why do I have to pay extra for parking? There is no close street parking, so that’s that.

Terrible service /host. They kept me on the street for hours upon the day of arriving. The apartment was prepaid for and they did not let me into the unit after hours of the checkin time and with completing the online checkin process. I have proof of it all. They also continued to spam me with constant upselling messages of trying to get me to purchase items and pay for more on the unit outside of Expedia.

We have stayed there 2 years ago and this stay was as good as before. Very quiet and clean

Great location, room was clean and spacious. The description when you are checking in was wrong and I kept trying to open someone else’s room. We drove a truck and the parking was very tight.

Trip was going well until there was an issue with one of the toilets. We were there for work so we didn't get back to the room until late and came back to the room reeking of sewage. We realized it was coming from one of the toilets (that hadn't been used) but after four-five calls over several hours, no help could be given. The staff leaves at 5, period. I had to call again the next morning as there was no follow through from the previous night. Toilet was cleaned but my request for a partial refund has been met with silence. Still nothing

I had to call prepery mulitple times. Unit door code provided was not setup, garage door was oppened the entired time, door communicating garage to lobby was unlacked all time, very unsecurete..

Everything was excellent. Apt area & parking lot. So beautiful inside . Thanks & in the future will come back

garage was not secured and had a bad water leak from ceiling dripping dirty water on cars

Everything was good.

Clean / Plenty of supplies / Very positive experience