Wingate Houston near NRG Park/Medical Center

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very nice staff clean room

Charged for parking when said included. Manager literally RAN when a line of guests asked about parking. A/C in lobby and many rooms not working.

This hotel need a lot of maintenance

Solo la ubicación que está cerca del Estadio pero cobran extra 50 dólares para seguir estacionado durante el evento sin importar que ya estuviste una noche en el hotel PÉSIMO

Great location to NRG stadium, hotel is outdated and average but great location, extremely poor breakfast quality and poor options but worth it for the location to the stadium

Checking in on Friday, June 26 was a nightmare. Check in was at 3:00 and I did not meet a receptionist until 5:30. There was only one working the front desk and the manager walked way from assisting her. Guests were told parking was free and they were charged. I was charged for parking and I didn't even have a car. Several guests complained that there was no air conditioning in their room. Our air conditioner sounded like it was going to explode every time it turned on.

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Z

The bed, the air conditioning, and proximity to the stadium were probably the only outstanding things about this hotel. It had a microwave and mini fridge which are convenient when traveling with kids but honestly the cleanliness was poor and did not even see cleaning staff at all in the hallways. If you pay attention to details you realize it’s poor maintenance. They should definitely invest a bit more on that.

The air-conditioning was inadequate mainly because the vents are pointed so the air is vented across the room instead of up into the room and this creates a microclimate in front of the air-conditioner and it only conditions an area in front of the air-conditioning in the corner of the room. The place looks like it is on its last leg about to collapse. Cups and bottles were everywhere. The elevator quit working after we arrived, like a half an hour, after we arrived. We used the stairs after that. The elevator car was stuck on the first floor because the doors would not close. The breakfast bar was very small! Scrambled eggs and sausage links. Some little muffins, coffee, and water. The room was clean and the bathroom was clean but minimal sink, small single sink. The outside of the building is tired looking and well worn, 40 dollars to self park is excessive in an empty parking lot that is a trip hazard waiting to happen. Uneven surfaces and large cracks.