The Ameswell Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

A challenged location for views, so lots of views of freeways. But the windows are remarkably sound proof, the hotel is spotless, and the staff is well trained. Food is very good although for me, the wait staff were not attentive.

No microwave oven. There is a refrigerator even though one is not mentioned in ads. Clean room food was great in restaurant. Staff was excellent.got a good price from Expedia. Shower is great except door does not cover last 3 feet of shower so it will flood if your tall and like long showers. Someone was smoking nearby and our bathroom fan was broken so. Staff fixed it and it help a lot. Parking was great.

Clean room! Nice coffee spot in the lobby but the gym needs an update. Overall great stay and perfect location!

Great place to stay.

Was very pleased overall with the three-night stay at the property. However, upon check out, I was charged an extra $60 for parking. I booked my reservation through Expedia and when booking, there was no indication of charges for parking. Also, when I checked in, the agent was aware that my booking was through Expedia and at no point was it explained that parking was an additional charge, I was just given a parking card to come in and out. When I called and spoke with Azucena at the front desk, she would not assist in reversing the charges after I explained to her that I was not informed of the additional charges when making reservation and when checking in. So disappointing -- no customer service! It's a shame because I would have liked to return as the property was very clean and and a convenient location for me. If you are booking your reservation for this property through a third party, be aware that there are extra charges for parking! If I would have known, I would have parked in a different location or made alternate arrangements.

Good place

Loved the cleanliness of the room/hotel, all of the activities available to the guests, the restaurant onsite, free fruit made available to guests, convenient parking, ambience and fun but relaxing lounge areas, and the chilled water dispenser on the first floor! We loved the property and will definitely be back! Thank you, Ameswell!

All really weell

Always nice to stay here when we’re in town

Beautiful hotel but very self-service. Staff was friendly but more like a traditional hotel than a luxury one. I would stay there again, but just have much lower expectations for staff, because they do not have bell service, room service, or pool service.