Courtyard by Marriott Anchorage Airport

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Very clean and comfy beds.

This place was horrible! I’m shocked that it’s part of Marriott. We were very disappointed. They don’t clean the rooms every day, which was unacceptable. The staff was unfriendly, and the young Asian woman working at the café laughed in my face when I politely asked if she could replace my eggs. This was one of the worst hotel experiences I’ve had. I would never recommend this place to anyone.

Clean

Honestly the room and hotel were fine...upgraded, attractive,great bed, convenient airport shuttle, nice staff etc. My big bone of contention was the ridiculous rate!!!...more then twice what I have paid at other martiotts. I booked it cause of the only hotel right next to the airport but I wont stay there again because of the price. Price gouging the tourists!

Staff could be friendlier and the room was too hot. We could not get the room to cool down. Bed was comfortable.

I really wonder if all these reviews are paid. This was by far the dingiest courtyard place we’ve stayed at. When I booked it said Breakfast was offered but they charged $18 for a buffet that I wouldn’t have eaten even if it were free. Overall, it was a very strange experience.

The young man at the front desk when we checked in was absolutely terrible. Couldn't even be bothered to speak. It's a shame that they have someone like that making first impressions.

not great for $

I am not one to leave negative reviews leaving this here until I get a refund I was denied. Staff was nice and friendly. Called and was told Pool and HOT TUB were working Came in late went to pool Hot tub was not operational asked a staff member they said had been out of commission for quite awhile We picked this hotel for distance from the air port and specifically because it had a hot tub. Exposed ripped out sheetrock over the hot tub with exposed beam with what appears to be BLACK MOLD. Room extremely noisy someone just walking above was making the ceiling creak so loud it kept my wife and I up most of the night and we are usually heavy sleepers. We both slept terrible we were stuck there due to how late we checked in and how early our flight was next morning. I don't like that they said hot tub and pool both were working then to come in and ask again and they say yes then to hear and see it had been not operational for quite sometime that is why I want a refund. Things happen had it been that day no big deal things happen but we would have not booked if they were hones the hot tub wasn't working where there were nicer and newer hotels in the area a little farther away with a pool and hot tub. I will remove this once I am refunded I do not appreciate dishonesty.

Had a fantastic time for my stop over. Wonderful staff