GO2 Gloucester Hotel by OYO

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

AVOID! Absolutely vile, walls were caked in dirt and the bed had other people private hair all over bed. Asked to move rooms and they declined, we had to book another hotel in the end for the rest of our stay as we arrived so late night one. I asked for a refund, they said someone would contact me, they never did. Couldn’t be more sure, book somewhere else.

Called multiple times to arrange early check-in and no answer. Tried also calling later in the day as I had a wedding to attend to attempt to organise late check in and still no answer. Unable to check in at all - terrible.

The location of the hotel was convenient for my visit. The room, bathroom and bedding were clean but the room could do with refurbishing as the decor and furniture was a little tired and dated. All members of staff were friendly and very helpful. The parking was convenient, as were the local bakery and great coffee shop.

Room door couldn’t be locked unless you rotated the key multiple times, door didnt lock when you closed it, had to turn the knob, which left us feeling insecure. Tiny room with vinyl covered wipe clean furniture, mould in the bathroom that overwhelming smell of damp. Staff were helpful and offered us another room, however due to the above, we declined. Checked in and out in 40 minutes and stayed elsewhere. Unimpressed with Expedia as even though they took the money for the booking, it’s down to me to chase a refund from the hotel.

The only complaint really is there was no Plug in the sink.......

Fine budget hotel. Needs some care and attention. It was a very hot night with no air conditioning.

On arrival Bleesed on reception was helpful and polite. I was taken away by the sheer heat reception it was like an oven. Their was extra tea and coffee available to help yourself to but no milk showing the dirty residue of old milk in the tub. First issue room on the second floor with a lift out of use, not helpful when you are alone with a fair bit of luggage no assistance to haul it up 4 flights of stairs. Once in the twin room first thing I notice we're the bright red walls with lots of pain missing where a desk or something had been banging against the wall chipping the paint off. No head boards to both beds which meant the pillows dropping behind the bed. Next issue was only one double plug socket. This was place directly above when you would lie in bed. With none of my charger leads long enough to reach the bedside table. So anything needing plugging in was also in bed or behind on the floor. 2 cup and brew stuff but no kettle and nowhere to plug a kettle in apart from the plug above the bed. Didn't fancy boiling a kettle on pillows. Bathroom clean enough. However fan is constantly on which caused a noise issue. Finally no air con so the room was sweltering. A horrible stay. How this got 3 stars I do not not. My mate cancelled his room taking the hit and losing all money. Prehaps I should have done the same. Best thing about it was the near by pizza place.

I apologise for getting his name wrong but asfahq sets up a secure base in the area of

All was great for the price and the staff were really friendly. The staff warned us about the lift that was not working and even came to see if the room was ok which it was. The highlight was the walk along the river into the city and the breakfast from the place round the corner. We will stay again if in town.

Staff were very helpful. Budget hotel close to Glos centre.