Radisson Blu Hotel Liverpool

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Funny smell in the room , extra charge of £50 still not received back and also attitude of receptionist was extremely poor .

Nice staff clean room comfortable bed

Great hotel! Having stayed at most hotels in Liverpool I was mega impressed at how quiet this hotel is, how good the staff are and how nice the breakfast is. Defo recommend

We booked a room with twin beds and arrived at 2pm. We were told we were too early and had to wait for 3pm along with about 30 other people who were milling about by reception. We were told our room had a double bed but they would sort it. At 3pm, all 30 people rushed forward to the desk to be delayed by just 2 staff, it was a shambles. Went to the room and lo and behold it was still a doing bed. So down I went to again ask for it to be dealt with and was told that while we were out they would sort it. On our return at 1am we found the bed was still a double bed so down I went yet again to demand it gets sorted. To say I was met with arrogance from the staff was an understatement. It was as if I was being awkward. Finally a staff member came upstairs and altered the bed before tossing sheets into the bed and leaving in a huff. I couldnt wait to leave in the morning so didnt stay for breakfast. This is the third time we have been met with arrogant, disinterested Radisson staff, and it's safe to say we won't encounter them ever again.

Check in was a joke. Queue out of the door and rooms not ready, one reception desk on trying to cope (not very well). Air con in room not working which seemed to be a common theme. No way to complain about this due to the front desk chaos.

Beautiful ambiance and lovely staff

Lovely welcome at reception. Room spacious and clean Negative - air con and ice machine not working. Would stay again

Now rooms are refurbished they are much better. The White Bar is currently being refurbished and I look forward to seeing that when it done. What makes the hotel great is the staff.

Hotel lovely and clean and in a good location. Shame the hotel bar closed at 11.

Everything about this place is First class . The only problem and it's not major is the fact I wasn't able to control the heating was far too hot . Other than that absolutely amazing hotel.