The Dewberry Charleston

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

clean room and staff

absolutely phenomenal experience. food and drinks were excellent, service was top notch, room was beautiful, hotel is in the perfect location. we will 100% be back

We love the hotel and location. Such a friendly helpful happy staff and the food and drinks are great as well. We cannot wait to go back

I just love the Dewberry iced tea they greet you with at the front desk. that should in each room it is so good! The staff and the property are both impeccable. Breakfast in the "living room" is also excellent.

Rooms are small but well appointed. Large bathroom is a plus!

They set the standard for 5 stars. Great stay. Would certainly come again.

What a beautiful extended 4th of July weekend stay at The Dewberry. We arrived just after 11am and only had to wait another hour before our room was ready - well before the standard 4pm check-in. Our room was clean and wonderful. We did notice that it was quite warm in there, but we just assumed that it needed some time to cool down. The following day, the room had not cooled down, and we called Guest Services to advise them of the air conditioning issue. Within minutes, someone was there to check on the A/C. Turns out the freon was leaking so they immediately moved us. Not only did we get a new room, but we also received a complimentary upgrade to a suite and were sent over two bottles of Spanish cava for the inconvenience. This was very thoughtful. We had lunch in The Living Room on our last full day and after the waiter took our order, he came back to inform me that they were out of the dish that I had selected (salmon) and I went ahead and chose a different salad with shrimp. A lovely lady (a manager, I'm assuming) came over to apologize for not catching this issue earlier because they were down two chefs in the kitchen and advised me that they were going to comp my dish from the check. This was unexpected and very kind of the staff. Needless to say, the customer service here was impeccable. I would not hesitate to recommend this hotel to anyone and would come back here for 5-star accommodations and service.

Very nice hotel in a great location with super attentive staff. In room breakfast far better than any other hotel we’ve stayed at!

A great hotel, staff is amazing. Highly recommended.

Air conditioning was terrible. Staff hid hvac problems from us until too late in day to deal with