Sheraton Raleigh Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

The check-in was easy and courteous. We were given a free breakfast for one day. Great meal with ample portions. Parking was free on Saturday and Sunday across the street in a parking garage, but would be pricey for non-weekend stays. Some of the furnishings in the room need upgrading.

Was very clean and a close walk to everything we needed

The property was great, good location, but doesn’t provide parking.

The hotel was fine for our stay. The front desk staff and parking, not so much. Staff could not or would not help much with info about where to park. Parking was absolutely to expensive.

It wasn't the best but wasn't the worse... No drink machines on any floor you have to buy at front desk... They don't serve alcohol in the lounge anymore on 17th floor... And floor 16 the whole ice machine is removed

The hotel is in a great location, but needs some updating. The TV in our room was very old and did not get many stations. (It’s not a Smart TV so you can’t stream). In addition, the sink had no hot water. We decided to live with it since we were only staying one night and the shower did have hot water. The worst part of our stay was our noisy neighbors. The people in the next room were extremely loud and kept us awake until 2:30am. The room has a door where the rooms can be used as adjoining. The people next door kept messing with the door even after we called downstairs and complained. Not sure why so many people were in one room. All in all, it was a bad experience!

Good location downtown

We took a train to Raleigh, stayed overnight, and had an amazing time. The hotel was in a perfect location near the train station and the nightclub.

Staff were great, room was comfortable and clean. Hotel was kepot clean and nicely neat. Housekeeping, however, may take forever; one night the knocked on our door at around 7.30 pm to clean the room. Way too late! We were almost ready to go to sleep. We had to request extra towels for the following day and just wait until the next day to have the room cleaned. Another thing I would fix is...you don't get complimentary water except for the first day! We stayed for 5 nights and had to buy our water, which was $4 each bottle! We ended up getting two galos from Walmart at the price of one single bottle. The funny part is that we could get free coffee or lemonade from the lobby every day, which is more expensive than water! Nice hotel, extremely quiet and conveniently located across the Convention Center. I would definitely stay again, but next time I'll bring my own water.

Beautiful hotel. Price was reasonable and perfect area for the venue my girls attended.