Beverly Hills Plaza Hotel & Spa

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

We found a bug in one room and were moved to another. I probably wouldn't have made a big fuss--it is inevitable that this will happen when the rooms open directly to the outside, like a motel (but to a central courtyard with a koi pond and beautiful trees). However, my wife is bug phobic. That wasn't the real issue, but when we called, they offered a move. When we got to the front desk, the woman who helped us tried to upsell us another room that was $150 per night more than we were already paying (which was 340-ish per night). After going through a list of options, I finally rather emphatically told her that I wasn't looking for an upgrade, just a different room of the same kind at the same price, if one were available. The second room also had a bug. Other than this, the property is gorgeous. There is a pool and hot tub, both were working. We only had dessert at the restaurant, and it was really good. The valet drivers were very efficient and helpful and super gracious. I thought the valet price was rather steep for LA ($55 per night), since a car is pretty much required in LA (I'm from NYC where everyone knows no one wants more cars in the city).

This is our third year staying at the BH Plaza and it's very convenient and a nice older property. Staff are always friendly and helpful.

Everyone was so kind. This trip was booked last munite when my dad was in the hospital. Saul at the bar was great! The valets were excellent asking how my dad was doing and also when I came back one night and my rental car was making noises they figured out what it was and fixed it for me! They went above and beyond! Thank you!

Great hotel, only problem is the sheets and bedding were super hard and over bleached.

Staff was exceptional along with spa staff. Very comfortable along with everything you needed to feel right at home. Atmosphere was just a great feel all around. Coming back next time visiting LA. Parking was great! Came and went easily at all hours.

We had an amazing experience! Everything was excellent, and we couldn't have asked for a better stay. We will definitely book again and highly recommend it to others.

I loved this hotel. Such a beautiful and elegant atmosphere. The staff was above and beyond helpful. My favorite amenity was the salt water pool. I feel rejuvenated after staying here :)

This property was a perfect pick for us because of the convenience of the onsite restaurant, close to Rodeo Drive, and the spa services/accommodations. Great stay!

Staff is extremely attentive and kind. Restaurant is a little pricey but the food is fantastic so it is worth it. very clean property with fantastic rooms. will come back again!

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