DoubleTree by Hilton Claremont

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This is my second visit. Will be back again in December. Great place to stay.

Great atmosphere and the Orchard Restaurant is fantastic.

The room was fine and comfortable albeit now a little dated. The property is clean, conveniently located with excellent parking and a lovely pool. Disappointing was the lack of any crockery, cutlery, drinking and wine glasses, a microwave or even an electric kettle in our room. It did have a filtered coffee machine but not everyone enjoys that. We were there five nights so bought an electric kettle, coffee, cups, plates and cutlery from a nearby store. Clearly management wants guests to dine and drink in the restaurant hence no utensils. Frustrating approach! Plus, having to also pay for decent WIFI in this age seems a little backward. The tariff is not cheap so it should include utensils and decent WIFI cover.

Great property clean rooms

Room was nice, confusing to get around and not easy to get around due to stairs

The facility was reasonably clean. But there was no help in with my two large, heavy suitcases (I am a 73-year-old woman). I struggled getting them through interior doors and over uneven pavement/flooring. When I pointed this out to the desk clerk on departure, the female desk clerk pointed out that they would have called someone to help me IF I HAD ASKED FOR IT. Instead, I kidnapped one of their luggage trolleys from the lobby when I returned from dinner and kept it in my room until I was ready to leave the next morning. The restaurant on the property was extremely expensive and offered at least one dish with grass-feed beef...FROM BRAZIL, i.e., grazed on former Amazonian forest, which is disappearing at a shocking rate. Any visitor who cares about the planet knows that Brazilian beef is grown on what used to be Amazonian jungle, not some readily available grass grown right here in the US. That also saves the use of airplane fuel to get the beef from Brazil to California, which had a good likelihood of being grown within 100 miles of the restaurant. There was no info in the room on how to use either the climate control or the television. All it takes is a 3x5 card, not a technician who wasn't available because it was too late. Idiotic!

Good location, well managed property.

Room was clean, quiet, hot water was hot without a wait. Breakfast was a hot buffet with omelet bar, fryit, cereal, pastries, etc.

The property needs to be updated. Rooms feel older.

Staff was so great. Room was comfy and clean. Got a drink at the bar and sat on the patio. We had a lovely stay.