Fairfield Inn and Suites by Marriott Indianapolis East

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Staff was very helpful in finding me a quiet room and gave me a free upgrade

The room was good breakfast was great and the staff was great

There were no problems with the staff. The property was old and maintained decently, however- the room we stayed in had some issues. The shower/ bath combo was an accident waiting to happen with an oddly “V”drainage in the bottom of the bath that was extremely difficult to stand in while showering. I had to hold onto the one bar available near the front of the unit so I wouldn’t slip and fall!! I have never in my life ever experienced something like this! The air conditioning unit in the room leaked water all over the floor during our second night, soaking the carpet on that side of the bed. I reported as I checked out as it was too late to have anything done while we were there. TBH it just really wasn’t the quality I’ve grown to expect from Marriott Hotels. We will not stay at this property again if in the area.

Check in was fast and the staff were very friendly and helpful!

Hotel was fine but Barbara when checking in was the best thing about checking in.

The staff is phenomenal here.

Hot tub was great. Front desk ladies were friendly and warm.

👍

This was a surprisingly nice hotel for the price. We stayed here just 1 night as we were traveling through on our vacation. The only hiccup was that on check in, we were told the incorrect time for when breakfast ended, so we missed it. Otherwise, it was a decent place to spend the night.

We spent 1 night at this hotel on the way back from vacation. The hotel was clean and the room was fine until I used the restroom. The toilet was so low that my knees were above my waist. It was like a child’s toilet. I am partially disabled, and I couldn’t get up! Fortunately my husband was in the next room and was able to get me up. We went down to the desk and asked if we could be moved to a handicap room. The desk clerk could not have been nicer! I am sorry I did not get her name. She moved us to a different room and was helpful in every way. The area is not great. Other than fast food, there are almost no restaurants. Note to hotel: wheelchair users often cannot use bathtubs!